Test Manager

About the Role

We are seeking an experienced Test Manager to lead QA teams and oversee all testing activities across projects or programs. This is a leadership and quality-governance role requiring demonstrated experience managing QA professionals, establishing testing standards, and enabling consistent quality practices across teams.

Hands-on QA experience alone is not sufficient. The successful candidate must have previously led QA teams and owned the definition, implementation, or improvement of QA standards, protocols, and processes.

Key Responsibilities

Lead and coordinate QA teams across projects or programs.

Define, implement, and continuously improve QA standards, protocols, methodologies, and best practices.

Develop comprehensive test strategies, test plans, quality objectives, and delivery timelines.

Allocate QA resources based on project priorities, scope, risks, and team capacity.

Establish consistent processes for functional, regression, integration, performance, and automated testing.

Oversee test execution and ensure appropriate coverage across the software development lifecycle.

Lead defect-management processes, including prioritization, triage, tracking, escalation, and resolution.

Define and monitor quality metrics, KPIs, entry and exit criteria, and release-readiness indicators.

Provide stakeholders with clear reporting on testing progress, product quality, risks, defects, and release recommendations.

Collaborate with engineering, product, project management, and business teams to embed quality throughout delivery.

Coach QA professionals, support their development, and promote accountability and continuous improvement.

Identify quality risks and introduce preventive measures before they affect delivery or production.

Evaluate and improve QA tools, automation practices, and testing frameworks.

Required Qualifications

Demonstrated experience leading and managing QA or software-testing teams.

Proven ownership of QA standards, testing protocols, governance practices, or process-improvement initiatives.

Experience developing and executing test strategies and test plans for complex software projects or programs.

Strong knowledge of defect management, test reporting, quality metrics, and release-readiness processes.

Experience with QA resource planning, workload allocation, and delivery coordination.

Ability to communicate quality status, risks, and recommendations to technical and business stakeholders.

Understanding of the software development lifecycle and Agile delivery practices.

Experience coordinating multiple testing activities, workstreams, or concurrent projects.

Professional English communication skills.

Preferred Qualifications

Experience managing distributed or cross-functional QA teams.

Knowledge of test automation strategies, tools, and frameworks.

Experience working in regulated, healthcare, insurance, or enterprise environments.

Familiarity with risk-based testing and quality governance models.

Relevant QA or testing certifications, such as ISTQB.

Experience supporting large-scale transformation or modernization programs.

Success in This Role

Success will be measured by the candidate’s ability to establish consistent QA practices, develop an effective testing organization, improve quality visibility, manage delivery risks, and enable teams to meet agreed quality goals and timelines.

Benefits we offer

Access to e-Learning platforms.

Amazing people-oriented organizational culture

Working from anywhere

Challenging projects using the latest technologies with clients from the US.