Lead, Learning Design & Effectiveness

Commercial Trainer, Surgical & Retina Franchises

Harrow  |  Reports to: Head, Commercial Training and Development

Position Summary

Owns curriculum delivery, field coaching, and certification for the Surgical and Retina sales teams. Both teams share a buy-and-bill economic model and a procedural selling motion. Counterpart to the Head, Sales—Ocular Surgery and the Head, Sales—Retina.

Core Responsibilities

Deliver training and certification on ocular surgery and retina brands.

Teach surgical and perioperative positioning, GPO-context selling, retina and in-office workflow, and biosimilar adoption.

Ride with reps; coach district managers.

Serve as named subject-matter verifier for procedural clinical content.

Direct rotational Field Trainers.

Qualifications & Requirements

Bachelor’s degree; 5+ years selling buy-and-bill, surgical, or procedural products to specialists, ASCs, or hospitals.

1+ year in a training, field trainer, or field leadership role.

Strong facilitation and coaching skills.

Proficiency with AI platforms such as ChatGPT and Claude, and with Slack.

Preferred Qualifications

Ophthalmic surgical or retina sales experience.

Biosimilar experience.

Position Type

Remote (U.S.), field-based nationally

Travel

Approximately 50%

Comp: $140,000 Plus Bonus