Senior UX Writer
ABOUT THE TEAM:
The UX Writing team delivers clear and concise copy to help Tide members run and grow their business. We work closely with cross-functional teams, including Design, User Research, Product, Engineering, CCM, and Legal, to create and deliver intuitive user experiences.
ABOUT THE ROLE:
We're looking for a dynamic and detail-oriented Senior UX Writer (based in the UK) to work across a range of our products and international markets. You’ll help to shape the future of our products and guide members through journeys with intuitive copy. Your work will have a significant impact, helping members to streamline their admin and get paid for their services.
Responsibilities:
Deliver English copy for end-to-end user journeys.
Adapt our English copy for feature launches in international markets.
Collaborate with Design, User Research, Product, Engineering, CCM, and Legal throughout the product development life cycle.
Advocate for the value of UX writing and user-centered design across the business.
Communicate the rationale for your copy approach to stakeholders.
Contribute to Tide’s copy guidelines to raise the bar for copy across the business.
Stay updated on best practices and industry trends to spot opportunities to improve our processes.
Carry out content ops tasks in Lokalise, our translation management software.
WHAT WE ARE LOOKING FOR:
A solid past or current experience as a UX Writer or Content Designer, ideally within a similar sector.
Native-level English, excellent writing skills, including the ability to distil complicated concepts into plain language.
Understanding of user research and testing.
Creativity and problem-solving skills.
Quick learner with an ability to deal with ambiguity and grasp local administrative requirements across international markets.
Great communication skills.
Comfortable working with style guides to ensure consistency.
Experience of balancing multiple priorities with frequent context switching across squads.
Adept at stakeholder management, and working in a very fast-moving environment.
Passion for inclusive, accessible, user-centred design.
WHAT YOU’LL GET IN RETURN:
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
Competitive Compensation – Competitive salary and share options.
Time Off – Generous annual leave on top of bank holidays.
Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
Access to salary sacrifice benefits – like Nursery (could save up to 47% on fees!) and Cycle to Work discounts
Health Insurance – Comprehensive Private family insurance plan.
Life & Accident Cover – Comprehensive accidental and life insurance protection.
Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
Retirement Planning – Build your retirement fund faster with Tide’s pension scheme on eligible earnings.
Volunteering & Development Days – Paid days annually for volunteering or personal growth.
Learning & Development – Annual budget for books, courses, coaching, and more.
WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
Home Office Setup – Contribution towards setting up your home office
Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.