Senior UX Designer
The Challenge
As a Senior UX Designer, you own design for AI Core products from discovery to delivery. You create intuitive, scalable AI-powered experiences that help customers work smarter and more confidently, and ensure every quarterly release delivers measurable usability gains.
You thrive in fast-moving environments where curiosity and collaboration lead to better work. You bring deep craft and sharp problem-solving, balancing speed and quality while building on our design system. You lead with customer empathy, using research and analytics to validate decisions and shape the backlog, and use AI tools like Figma AI and Claude to compress design cycles.
Your Mission
Key responsibilities
Own your product area
Lead UX design for AI Core products from discovery to delivery, with clear ownership and accountability for your team's work and outcomes.
Partner with Domain UX to translate strategy into actionable designs.
Partner with your PM through research and discovery to understand and scope problems and start conceptualizing early rather than waiting for a handoff.
Manage design tasks within sprint cycles, balancing fidelity with speed and delivering iteratively without compromising UX quality.
Design with craft
Turn complex data and multi-step workflows into logical, intuitive structures.
Design AI and agentic experiences that earn user trust through transparency, clear system feedback, explainability, and graceful handling of AI errors.
Craft thoughtful UX writing to support your design solutions.
Measure your shipped designs through analytics and voice-of-customer data to prioritize user journey improvements.
Champion a test-and-learn mindset, using experimentation, research, and analytics to continuously refine experiences.
Use Figma, Maze, Pendo, Claude, and other tools to create, share, and test design assets.
Collaborate and influence
Work with PM and Engineering to deliver a cohesive experience, reviewing sprint deliverables so designs ship as intended.
Advocate for UX best practices and guide your 3-in-a-box team on the right research methods for each situation.
Help extend the team's AI-native practice by contributing to skills, agents, quality gates, and DesignOps.
You Are/Have
Qualifications
4+ years of UX/UI design experience in software development, including at least 1 year designing B2B products, ideally complex SaaS, data-rich, or AI/ML-driven applications.
A strong portfolio showing your UX process and ownership, from research through execution, and measurable impact.
Exceptional craft: a keen eye for detail, interaction patterns, and design systems, plus the ability to create interactive prototypes that simulate the final experience for testing and executive review.
Advanced Figma skills, fluency in AI design tools, and the passion to learn new tools as they become available.
Clear, concise, persuasive communication and storytelling skills.
Excellent cross-functional collaboration that bridges technical and non-technical partners. You value diverse perspectives and are open to feedback.
Resilience and strong personal project management: you handle multiple deadlines, know where to focus your effort, and can pivot when needed.
Extra Awesome
Nice to have
Experience in regulated or risk-focused domains such as privacy, security, compliance, fintech, or insurtech.
Front-end development experience.
A master’s degree in Human-Computer Interaction, Interaction Design, or a related field, or equivalent experience.
Experience working within WCAG 2.1 AA standard
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Salary Range
$116,475—$174,713 USD