Senior Manager, Venture Operations

Your Impact on our Mission

Zocdoc's mission is simple and hard: give power to the patient. We are the nation's leading digital healthcare marketplace — connecting millions of patients to the right care, faster than ever.

The Senior Manager of Ventures Operations will work as part of a resourceful, solutions-oriented team to solve Zocdoc’s Ventures business challenges to drive incremental growth. They work closely with their cross functional leadership team, including Chief Strategy Officer, Sales, Product, Product Marketing and Engineering to drive operational excellence in achieving operational success for our newest products. They own the planning, definition, coordination and operationalizing of cross functional initiatives. This role is a key input on strategy and is responsible for translating ideas into operational plans the team can execute against, and helping teams across the organization break down barriers that stand in their way.

You'll enjoy this role if you are…

Challenge the status quo in search of ways to improve

Are a passionate operator, who can bridge the gap between strategy and execution

Are organized and have the ability to pivot between competing priorities constantly thinking of ways to streamline workflows and improve efficiencies in work

Enjoy finding simplicity in the most complex problems

Thrive in entrepreneurial settings where creativity and grit are required

Are enthusiastic about moving into high visibility role in a fast growing tech company

Your day to day is…

Sitting on the core cross-functional team of our Ventures organization

Partnering on and organize the annual and quarterly strategic planning process

Ideating, sizing, and prioritizing initiatives across Ventures and other growth levers to enable them to accelerate and scale

Translating strategic priorities into thoughtful deployment plans that incorporate operational realities and enable rapid execution across teams

Identifying and clearing obstacles that slow velocity and/or put company objectives at risk

Serving as the conduit between the Operations organization and non-dedicated cross-functional teams (e.g., Analytics, Product Marketing, Legal, Finance, etc)

Synthesizing a mix of qualitative and quantitative insights into concise, actionable recommendations that can be digested by leaders across the business

Partnering in driving weekly business reviews, including key metrics and opportunities for improvement, in partnership with other key Ventures leaders

Challenging the status quo, serving as a voice for growth and new ideas

You'll be successful in this role if you have…

6+ years of work experience in strategy and/or operations roles such as business/revenue/sales operations, product, program management, project management, or expansion

A proven track record of collaborating across departments and all levels of leadership

Resourcefulness, nimbleness, and the ability to stay positive under pressure

Comfort with taking initiative in a constantly-changing work environment

The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges

A well-equipped influencing toolkit that is effective across a diverse range of stakeholders

Strong interpersonal skills with experience collaborating with internal teams

Benefits

Unlimited Vacation

100% paid employee health benefit options (including medical, dental, and vision)

Commuter Benefits

401(k) with employer funded match

Corporate wellness program with Wellhub

Sabbatical leave (for employees with 5+ years of service)

Competitive paid parental leave and fertility/family planning reimbursement

Cell phone reimbursement

Catered lunch everyday along with beverages and snacks

Employee Resource Groups and ZocClubs to promote shared community and belonging

Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$144,100—$195,000 USD