Design Program Manager, AI Evals (London, United Kingdom)

As Figma's AI capabilities expand, so does the work required to evaluate them. We're looking for a Design Program Manager, Evals to own the operating engine behind our design eval programs - the contractor and vendor operations, program rhythms, and quality standards that determine how fast and how well we can assess AI-generated design output. You'll help set the quality and velocity bar across the entire eval pipeline, and shape where our contractor and vendor investment goes.

You'll be a close operating partner to our Design Director for AI Research, working alongside design program management and technical program management counterparts across the organization. You'll own the day-to-day - hiring and enabling contractors, managing vendor logistics and budgets, keeping eval workstreams moving - while building a point of view on how the program should evolve. You should be able to look at design output, speak credibly to craft, and translate that judgment into standards others can apply consistently.

What you'll do at Figma:

Drive quality and velocity across the design eval pipeline - running annotation rhythms, raising calibration and judgment standards, and closing the loop between eval output and product decisions

Set the standard for high-quality reference designs so the eval pipeline has a reliable benchmark for what good looks like

Own contractor hiring end to end: sourcing, screening, and closing - including the judgment call on when to scale headcount up or pull back based on eval demand

Manage vendor logistics - budgets, SOWs, contracts, and purchasing - partnering with Legal, Security, and Procurement

Run day-to-day program management for contractors and eval workstreams: status, blockers, timelines, and dependencies

Partner with model designers to review contractor eval output and hold the quality bar

Identify opportunities to automate or remove operational overhead across eval workstreams, including through internal tooling

We’d love to hear from you if you have:

3+ years of experience in design program management, DesignOps, or an adjacent design role

Deep craft expertise - you can speak to UI judgment and coach others on what good design looks like

Experience procuring, onboarding, and managing design contractors or third-party vendors

Experience driving operational programs that improve how teams work: rituals, processes, and documentation

Strong project management and written communication skills, including coordinating contractors and vendors across multiple time zones

While it’s not required, it’s an added plus if you also have:

Hands-on depth with Figma's product offering — auto layout, variables, components, Slides

Experience orchestrating AI tools, APIs, or workflow automations to simplify program management work

Hands-on experience running or participating in design eval or quality review programs

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.