Deputy Director - Deep East

TITLE:

Deputy Director

REPORTS TO:

Project  Director

LOCATION:

Deep East Texas Workforce Development Area

EMPLOYMENT TYPE:

Full-Time, Exempt Employee

Career Team is looking to hire a Deputy Director tasked with assisting management in planning, organizing, and directing the daily operations of the Workforce Solutions Centers. Reporting to the Project Director, the Deputy Director serves as direct support to all front-line staff and customers at the Workforce Center.

Your Impact on Career Team’s Success:

Work with the Project Director to ensure that Intensive and Standard Operating Procedures are carried out consistently with Workforce Solutions Deep East Texas (WSDET) and Texas Workforce Commission (TWC) policies and procedures toward stated goals

Provide general day-to-day operational guidance to all direct staff across the twelve-county Deep East region

Serve as the primary operational point of contact in the Project Director's absence

Conduct cross-training and other events to promote relationship building between the various offices, divisions, and partnering agencies

Lead staff development efforts and assist the Project Director with budgetary alignment across multiple funding streams

Provide supervision and ongoing support to Center management

Oversee Managers and provide guidance on assigned duties, program implementation, program compliance, and technical assistance

Schedule, attend, coordinate, and lead meetings with management staff, partners, and Board staff as needed

Facilitate staff meetings and training as needed and directed

Work with the Project Director and department leadership team to implement the strategic vision for operations, assessment, and marketing within the centers, developing shared strategic priorities

Continually seek professional development and feedback on supervision style and approaches to better enhance customer service, staff development, morale, and cohesion

Maintain up-to-date knowledge of standard operating procedures and contract updates/changes

Collaborate with partner agencies and Workforce Board subject matter experts, including but not limited to program managers, fiscal staff, purchasing, IT, quality assurance, and the executive team, to advance the mission of the Board and Career Team

Approach each day and task with a "ZAG" mindset

Other duties and projects as needed

Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable, related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

To Qualify for This Role, You Must Have:

Bachelor's degree or higher in business, marketing, public relations, or community organization/development, or an equivalent combination of education and experience

3+ years of direct supervisory experience overseeing front-line or program staff

Demonstrated ability to establish and maintain relationships with diverse constituents

Stellar oral and written communication skills, adept at communicating to large groups as well as individuals

Commitment to ongoing professional development, with the ability and motivation to learn new software, information, and necessary skills

Ability to supervise staff, interns, and volunteers

Willingness to uphold Career Team’s core values and foster a culture of innovation and collaboration

Flexibility and a strong work ethic, with grace, tolerance, and kindness under pressure

Ability to successfully manage a diverse and heavy workload (i.e., balance short- and long-range planning with unanticipated daily demands)

Ability to carry out assignments without detailed instruction and handle competing demands

Computer proficiency in Microsoft Office suite and Google suite

A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role:

Master's or MBA degree

Experience and knowledge of WIOA, TANF, SNAP, Texas Workforce Commission (TWC), and other workforce development contracts/programs

Knowledge of the Deep East Texas region and its employers, community organizations, and workforce partners

Bilingual or multilingual

Salary: $80,000 - $90,000/yr

Travel: Up to 50% travel within the region