Business Services Consultant

TITLE: Business Services Consultant

REPORTS TO: Employer Services Manager

LOCATION: Deep East Texas Workforce Development Area

EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee

Career Team is seeking a Business Services Consultant to provide expert consulting services to businesses, assisting them in navigating workforce solutions and maximizing their hiring and retention strategies. Work is performed under the supervision of the Employer Services Manager.

Your Impact on Career TEAM’s Success:

Establish and maintain professional business relationships with local businesses and organizations through consistent outreach to develop job orders, employment arrangements, and work-based learning opportunities

Plan and execute recruiting and hiring events for employers across industries and for diverse job seekers, using in-person and virtual platforms

Collaborate closely with community and business partners to plan and execute recruiting events

Deliver presentations to employers and program participants about employment opportunities and labor market information, in person and virtually

Assist in implementing new Business Services programs and services with employers

Negotiate and develop transitional and permanent job opportunity agreements with businesses for On-the-Job Training, subsidized work experience, transitional jobs, and other programs as needed

Interact with employers to create job orders and fill job vacancies

Respond to and resolve local business needs through available resources

Conduct employer follow-up to assess service quality and the quantity of referrals

Work with program staff to match job seekers to work-based learning opportunities

Develop workplace talent through work-based learning, reinforcing employer expectations

Provide career planning and advisement services to assist with job placement, advancement, and retention

Assist with successfully placing participants in unsubsidized employment

Track program participants for successful participation and report on job placements and new employer partnerships

Review individual employment/placement plans, identify barriers, and refer customers to appropriate resources to overcome them

Approach each day and task with a "ZAG" mindset

Other duties and projects as needed

This position is expected to be onsite, with regular travel to employers and community partners across the service area.

To Qualify for This Role, You Must Have:

Bachelor's degree in Business Administration, Human Resources, or a related field, or previous experience in business consulting, workforce development, or a similar role

Knowledge of the WIOA program and work-based learning requirements (On-the-Job Training, work experience, and transitional jobs)

Strong understanding of workforce solutions, job placement strategies, and employer engagement practices

Excellent communication and interpersonal skills, with the ability to build and maintain relationships with businesses

Proven ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes

Familiarity with labor market trends and employment laws and regulations affecting businesses

Proficiency in Microsoft Office Suite and CRM software for managing client relationships

Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously

Strong relationship-building skills, with the ability to gather information and provide solutions that exceed expectations

Ability to multitask in a fast-paced environment, with strong listening and problem-solving skills

Ability to work independently with minimal supervision and effectively as part of a team

A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role:

Master's or MBA degree

Bilingual or multilingual

Knowledge of the Deep East Texas region and its employers, community organizations, and workforce partners

Strong multitasking abilities and a proactive approach to tasks

Salary: $37,000 - $40,000/yr

Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time

Travel:  25% within and outside the designated worksite