Workshop Administrator

Role: Workshop Administrator

Location: Aldridge, WS9 8TZ

Hours: 40 hours per week | between 08:00 - 16:30 Monday to Friday

Salary: Up to £26,500 pa DOE

Are you an organised administrator with a keen eye for detail and a passion for delivering excellent customer service? We're looking for a Workshop Administrator to support a busy workshop operation, ensuring jobs are processed accurately and efficiently from start to finish.

What you'll be doing:

Raising and managing workshop job cards

Updating technician time bookings and job records

Checking and processing workshop documentation

Finalising parts and labour charges on completed jobs

Closing jobs and maintaining accurate records

Processing service invoices, credits and warranty claims

Producing reports and supporting workshop administration activities

Acting as a key link between technicians, customers and management

What we're looking for:

Previous administration experience

Strong organisational skills and attention to detail

Excellent communication and customer service skills

Ability to prioritise workloads and meet deadlines

Confident user of Microsoft Excel and Word

Able to work independently and as part of a team

Calm and focused under pressure with a proactive approach