Technical Program Manager

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

Business Systems Operations (BSO) strengthens the operational systems that turn strategy into measurable business value. As the Technical Program Manager, you will coordinate programs across BSO’s capability portfolio, translating strategic priorities into executable plans, resolving cross-team dependencies, and keeping initiatives connected to their intended outcomes.

You will report to the Senior Manager, Business Systems Operations, and partner with leaders across Program Strategy and Operations, Technology Lifecycle and Governance, and Business Systems Design. You will also collaborate with teams throughout Engineering, IT, Security, Product, Finance, Legal, and other areas of the business.

This is an individual contributor role that relies on influence, facilitation, and alignment rather than direct authority.

You will:

Lead alignment workshops, resolve competing priorities, and manage cross-team dependencies and critical-path risks.Plan and lead cross-functional technical programs from intake and planning through implementation and post-launch review.

Translate portfolio decisions into executable roadmaps, schedules, resource plans, and initiative sequencing.

Coordinate technology intake, evaluation, operational readiness, and software introduction or retirement activities.

Sequence business-process design, workflow design, and requirements-engineering activities to align with program timelines.

Maintain clear reporting on program status, milestones, risks, dependencies, and business outcomes for working teams and executives.

Proactively address cross-program risks, bottlenecks, and resource constraints, escalating issues through the appropriate channels when needed.

Maintain program standards, templates, and facilitation practices while applying lessons learned to improve future initiatives.

Use AI tools to improve program planning, reporting, decision-making, and BSO processes, and be prepared to share examples of how you have incorporated AI into your work.

What You Need to Get the Job Done

Bachelor’s degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience.

5+ years of program or project management experience leading cross-functional technical initiatives across multiple teams or departments.

5+ years of experience working within a formal software development or delivery methodology, such as Agile, Scrum, or SAFe.

Demonstrated ability to translate strategic direction into executable plans and drive complex initiatives to completion without direct authority.

Strong facilitation and stakeholder-management skills, including resolving competing priorities and creating alignment at multiple organizational levels.

Experience managing program risks, dependencies, resource constraints, and escalation paths.

Proficiency with program-management tools such as Jira, Wrike, or comparable platforms.

Excellent written and verbal communication skills, including creating clear reporting and executive-level updates.

Ability to create clarity and forward momentum in an ambiguous, evolving, and shared-ownership environment.

What Will Make Us REALLY Love You

PMP, PgMP, or a similar program or project management certification.

Experience with technology governance, software lifecycle management, portfolio management, or operational readiness.

Hands-on experience integrating AI into program-management or business-process workflows.

A track record of measuring program success through business outcomes and organizational value.

What You'll Love About Us

A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune

Comprehensive health, life, and disability insurance

Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life

401k plans with up to 6% company match

$2000 Paid-Paid Vacation bonus

EAP through Headspace

Check out all our benefits that benefit you