Strategic Fintech Solutions Specialist
Mews' largest global franchise brands, run hundreds of millions of dollars a year through their payments stack, and right now no single person owns that relationship end to end. This role changes that. You'll be the dedicated Fintech partner for around 30 of Mews' highest-value accounts, working pre-signature to win their business and post-signature to grow it, at a moment when this function is scaling fast and this seat is being built from the ground up.
What you would do
Own the full Fintech commercial relationship for strategic global brands, from RFP proposals and executive pitches pre-signature to expansion and onsite relationship management post-signature
Build tailored commercial proposals, business cases and executive presentations for RFPs, quarterly business reviews and annual account reviews
Track and present payment KPIs (volume, fee composition, chargeback rates, multi-currency revenue, revenue share) with data-driven recommendations for each account
Drive adoption of new and existing Fintech products, including multi-currency and accounts receivable, to grow share of wallet even in accounts that already process 100% of their payments through Mews
Partner cross-functionally with Strategic Accounts, Sales, Customer Experience and Product to resolve complex Fintech issues and support account growth
AI Fluency Level 4: in this role, that means going beyond using AI tools yourself. You'll build and shape the AI-powered systems that turn raw account data (payment volumes, fee breakdowns, chargeback trends) into the executive-ready KPI narratives and commercial recommendations you present to brands like Hilton and Radisson, understanding the underlying tooling well enough to configure and improve it, not just consume its output.
For more information on AI fluency at Mews, please refer to AI Fluency at Mews: A Comprehensive Guide for Candidates on Confluence.
What you would bring
6-8+ years selling or supporting payments and Fintech commercially, with genuine ownership of enterprise-level deals, not solely a technical or consulting role
Direct experience with globally recognized brands, or customers processing $100M+ annually in payments volume, including comfort negotiating commercial terms and pricing directly
Breadth across Fintech products beyond payment processing (lending, bank accounts, card issuing), not payments-only experience
Confidence presenting payment KPIs (volume, fees, chargebacks, multi-currency revenue) to C-suite and board-level audiences
AI Fluency Level 4 or the equivalent hands-on experience building and shaping AI-powered analysis and reporting tools
Nice to have
Experience selling payments to software platforms (ISV/SaaS) rather than only to end businesses
Background at a large, recognized payments or Fintech company
Hospitality industry experience
UK
£85,000—£102,000 GBP