Specialist, 1st Mile Routing & Corridor Management
Specialist, 1st Mile Routing & Corridor Management
THE IDEAL CANDIDATE
We are keen to have an industrial expert join us, and aggressively drive and manage daily operations to achieve KPIs/SLA with effective management & cooperation among manufacturing vendors and 1st mile partners. Additionally, quick learning, pro-active working, result driven and moving fast will be ideal for our candidates.
RESPONSIBILITIES:
Monitor day-to-day 1st-mile operations from origin countries to designated global fulfillment centers. Track shipment progress across key milestones, including factory pickup, international freight, import clearance, cross-docking, and final delivery.
Assist local factories with pickup bookings, applying established routing logic to assign shipments to the correct logistics partners.
Execute daily operations according to defined Standard Operating Procedures (SOPs). Monitor carrier performance against established KPIs, SLAs, and performance scorecards.
Track cross-border shipments proactively. Identify and troubleshoot routine operational issues—such as carrier delays, missing ASN/system data, factory delays, and basic customs holds—by coordinating directly with internal teams and external logistics providers.
Assist the logistics procurement team with RFP/RFQ data preparation, carrier onboarding, and day-to-day operational coordination with nominated B2B logistics partners.
Support the testing and daily utilization of logistics portal tools alongside product and tech teams to ensure smooth data flow and vendor compliance.
Collect operational data to generate regular performance reports, operational metrics tracking, and basic cost/PnL summaries. Identify trends to suggest practical workflow improvements.
Provide operational support for new logistics initiatives and carrier rollouts aligned with global expansion plans.
QUALIFICATIONS:
Candidates with 2+ years of working experience in logistics or supply chain industry, and familiar with cross-border e-commerce logistics operations.
Bachelor's degree or above and proficient in English reading, writing and communication.
Good logic thinking and solution design capabilities with necessary industrial acumen.
Outstanding communication skills, with excellent result orientation and stress resistance.
Excellent in data analysis, with the ability to write data analysis reports and the capability to conceptualize data visualization.
Strong project and process management.