Senior Human Resources Manager

Senior Human Resources Manager

As our Senior HR Manager, you'll lead HR for our warehouse facility, supporting a warehouse (starting around 250, growing up to 450 this year) hourly, temp, and full-time employees. You'll own strategy and execution, driving workforce planning, employee relations, compliance, and hourly engagement while handling hands-on HR needs. This is an onsite role, embedded in the daily rhythm of the facility with a deep focus on safety, performance, and operational partnership. You will report to the Director, People – North America.

RESPONSIBILITIES

Serve as the onsite HR lead and business partner to warehouse leadership

Own employee relations, compliance, and investigations as they relate to on-site staff

Partner on workforce planning, staffing models, and shift-based org design

Support onsite leadership in designing and executing performance incentives, org design, and enabling functions that support the team

Translate Quince-wide onboarding, offboarding, and training norms for frontline teams

Ensure compliance with local, state, and federal labor laws, including OSHA and wage/hour regulations

Drive engagement, retention, and recognition programs tailored to hourly teams

Analyze trends and use data to inform action on turnover, absenteeism, and performance

REQUIREMENTS

6-10+ years in an HR Manager or HRBP role, with experience supporting a warehouse operations function onsite

2+ years HR experience in a distribution center or manufacturing environment

Strong understanding of labor law, compliance, and relevant workforce dynamics

Proven track record managing ER, investigations, and frontline performance issues

Hands-on and proactive, comfortable balancing day-to-day HR operations with strategic planning

Clear communicator with the ability to influence frontline leaders and build trust across shifts

Bilingual (English/Spanish) a plus

PHYSICAL REQUIREMENTS:

Lifting up to 25 pounds

Standing and walking throughout the entirety of your shift

Bending, twisting, or kneeling may be required throughout the day for lifting or maneuvering objects

Pay Range: $125,800 - $130,641

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range

$125,800—$130,641 USD