Senior Deal Desk Manager

Ripple · Chicago, Illinois, United States · Other

Posted 2026-08-19

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THE WORK:

We're seeking a detail-oriented and business-savvy Deal Desk Manager to support the intersection of our Legal, Revenue Operations, and Sales teams. In this role, you'll be instrumental in enabling our rapidly expanding global business by ensuring seamless contract processes, maintaining compliance standards, and providing exceptional support to our organization.

This is an individual contributor role reporting to Revenue Operations, with close collaboration with Legal Counsel. You'll work at the heart of our commercial engine, touching every major enterprise deal and helping build scalable processes as we grow.

WHAT YOU’LL DO:

Contract Lifecycle Management (60%)

Draft, review, and prepare commercial sales agreements including MSAs, SOWs, amendments, and renewals for vendors and enterprise-level customers

Manage end-to-end contract workflow in CMS, Linksquares and Salesforce experience preferred, ensuring accuracy and timely execution

Coordinate approvals across Legal, Finance, and Sales leadership

Maintain contract repository and ensure proper documentation and version control

Track contract metrics and provide regular reporting on contract status, turnaround times, and pipeline

Process Improvement & Implementation (25%)

Manage contract playbooks that provide clear guidance for sales teams and internal stakeholders

Maintain and update contract templates to reflect business needs and legal requirements

Identify bottlenecks in the contract process and implement solutions to improve efficiency

Stakeholder Management & Support (15%)

Serve as a central point of contact for Legal, Sales, Customer Success, and Finance teams on contract-related questions

Provide rapid, responsive support to sales requests while maintaining high quality standards

Deliver visibility into contract status and timelines for internal stakeholders

Educate sales teams on contract terms, approval requirements, and process expectations

Escalate complex legal or business issues to legal counsel as needed

WHAT YOU'LL BRING:

5+ years of experience in contracts management, legal operations, sales operations, or related role supporting commercial contracting

SaaS contract experience with strong familiarity with enterprise software agreements (MSAs, SOWs, SLAs, DPAs, etc.)

Technical proficiency (including AI) with contract lifecycle management systems (Linksquares preferred), Salesforce CRM, and AI automation tools

Process orientation with demonstrated ability to create documentation, templates, and scalable workflows

Legal aptitude including understanding of contract terms, commercial concepts, and risk considerations (paralegal background or legal studies a plus, but not required)

Exceptional attention to detail with ability to spot issues and inconsistencies in contracts

Strong communication skills with ability to translate complex legal concepts for business stakeholders

Collaborative mindset and proven ability to work effectively across Legal, Sales, Finance, and Operations teams

Responsiveness and service orientation with a track record of being a trusted, reliable business partner

Bachelor's degree (preferred)

Highly Valued

Experience with corporate treasury, financial services, or fintech/digital asset industry

Familiarity with global commercial contracting across multiple jurisdictions

Exposure to high-velocity enterprise sales environments

Experience building or scaling contracting functions

Background in legal operations or as a paralegal

For positions that will be based in IL, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

IL Annual Base Salary Range

$168,000—$200,000 USD

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