Product Manager - User Notification Control

Responsibilities

Own the product strategy, roadmap, and continuous iteration of the company-wide user engagement platform, covering channels including Push Notifications, In-App Messaging, Email, and SMS.

Establish a centralized communication calendar and resource management mechanism to improve visibility across business teams and reduce overlapping, duplicated, or excessive user outreach.

Build user preference and consent management capabilities to enable differentiated communication based on users’ region, language, lifecycle stage, behavior, preferences, and consent status.

Design and continuously optimize company-wide user communication governance mechanisms.

Lead the core product direction of the engagement platform, including unified data dashboards, event-triggered messaging engines, journey orchestration, and cross-channel frequency control.

Drive the implementation of AI-powered personalization capabilities, including optimal send-time prediction, personalized content generation, and intelligent user segmentation.

Coordinate cross-functional resources across Operations, Engineering, Data, Compliance, and other stakeholders to enable effective cross-channel collaboration and execution.

Establish a comprehensive measurement framework for user engagement effectiveness and use data insights to drive continuous product optimization.

Requirements

5+ years of Product Management experience, preferably with platform products, CRM, notification platforms, growth platforms, or user engagement products.

Strong understanding of major user communication channels and related product mechanisms, including Push Notifications, Email, SMS, and In-App Messaging.

Experience with data products involving cross-channel attribution, user segmentation, and A/B testing.

Experience with large-scale platform governance, workflow management, permission systems, approval mechanisms, prioritization frameworks, or rules engines.

Strong platform product mindset, with the ability to abstract diverse business requirements into standardized, scalable, and reusable product capabilities.

Strong analytical and structured problem-solving skills, with the ability to identify user engagement issues through data and translate insights into product improvements.

Strong cross-functional collaboration and stakeholder management skills, with experience working across Product, Marketing, Growth, Operations, Engineering, Data, and Compliance teams.

Familiarity with user lifecycle management, segmentation, personalization, experimentation frameworks, consent management, and engagement analytics is highly preferred.

Experience in internet platforms, fintech, crypto, e-commerce, social platforms, or other large-scale consumer-facing businesses is preferred.