Product Designer
ROLE DESCRIPTION
As a Product Designer at Phantom, you will own the design of a dedicated product area and help make complex financial experiences intuitive, clear, and trustworthy. Working closely with Product and Engineering, you will shape direction, explore ideas through prototypes, and carry the details through launch and iteration. Your work will help people discover opportunities, make informed decisions, and trade with confidence.
RESPONSIBILITIES
- Lead end-to-end product design, from understanding user needs and framing the problem to prototyping, implementation, launch, and improvement.
- Partner with PMs and engineers to define priorities, shape product direction, and connect design decisions to meaningful user and business outcomes.
- Design coherent mobile and desktop flows that make complex concepts, transaction states, costs, risks, and next actions easy to understand.
- Explore alternatives with realistic prototypes and use research, analytics, critique, and dogfooding to improve the experience.
- Bring strong visual and interaction craft to complete experiences, including loading, empty, error, recovery, and success states.
- Work closely with Engineering to preserve quality in the shipped product and follow through on feedback after release.
- Reuse and improve shared components and patterns, helping Phantom feel consistent across product areas.
- Communicate decisions, dependencies, and capacity risks early, and contribute constructively to team critique and learning.
QUALIFICATIONS
- A portfolio of shipped consumer products showing ownership of substantial, complex journeys and clear personal contribution.
- Strong product thinking and the ability to turn ambiguous problems into coherent experiences and practical delivery plans.
- Excellent visual and interaction design skills across mobile and desktop, with proficiency in layout, typography, hierarchy, and reusable systems.
- Experience using realistic prototypes to communicate behavior and test important assumptions.
- A record of effective partnership with Product and Engineering, including constructive disagreement and follow-through on implementation quality.
- Clear communication of design rationale, tradeoffs, outcomes, and lessons learned.
- Ability to use user feedback and product evidence to make decisions and improve work after launch.
- Curiosity about crypto and financial products, with the ability to learn complex domains quickly. Prior crypto employment is welcome but is not required.