Platform Product Designer

Role Overview

We’re looking for a Senior Product Designer with strong systems thinking, exceptional interaction and visual design skills, and a passion for simplifying complex product experiences.

This is a systems-level design role focused on shaping how the platform works end-to-end. You’ll work closely with Product, Engineering, and cross-functional teams to define how complex capabilities—including reusable systems, AI workflows, evaluation frameworks, debugging experiences, and domain intelligence—come together into coherent, scalable, and intuitive workflows.

You’ll play a key role in translating product strategy into durable, reusable design systems and experiences, while helping shape the product from early concepts and exploration through execution, launch, and continuous iteration.

This is an opportunity to take meaningful ownership in an AI-first, early-stage company, work on complex enterprise problems, and help define how users build, evaluate, understand, and deploy AI-powered systems.

Key Responsibilities

Platform Experience & Systems Design

Own end-to-end UX across major platform capability areas.

Define interaction models for complex systems, including AI workflows, orchestration, debugging, and explainability.

Design platform primitives that are intuitive, reusable, composable, and scalable.

Balance flexibility, correctness, usability, and system complexity when designing platform experiences.

Establish clear and scalable UX patterns across interconnected product areas.

Reuse & Workflow Design

Define how reusable components and assets are discovered, configured, versioned, and composed.

Design intuitive workflows for adapting and customizing reusable assets.

Identify repeated solution patterns and turn them into scalable UX abstractions.

Create experiences that make reuse simple while maintaining flexibility and control for technical users.

AI Quality, Evaluation & Debugging UX

Integrate evaluation capabilities directly into core builder workflows.

Design debugging experiences that use comparisons, signals, diffs, and actionable insights rather than relying only on logs.

Clearly surface quality metrics, regressions, system behavior, and other relevant signals.

Translate complex AI/ML capabilities and system behavior into experiences that users can understand and act upon.

Domain Intelligence & Configuration UX

Design workflows for configuring domain logic, reasoning systems, and knowledge assets.

Enable effective collaboration between technical users and domain experts.

Create intuitive ways to configure, manage, and apply domain intelligence across workflows.

Ensure domain intelligence integrates seamlessly with the broader platform experience.

Prototyping, Research & Iteration

Lead rapid prototyping and validation of complex product concepts.

Define and drive user research to validate assumptions and de-risk product decisions.

Use customer feedback, product insights, and data to continuously improve the experience.

Explore multiple approaches to complex problems and translate learnings into clear product direction.

Builder Experience & Adoption

Advocate for builder productivity, clarity, and ease of use across platform workflows.

Identify and eliminate systemic friction across the product experience.

Design experiences that enable users to move smoothly from experimentation and exploration to production deployment.

Continuously improve workflows to increase product usability, adoption, and effectiveness.

Design Leadership & Collaboration

Drive UX strategy in close partnership with Product and Engineering.

Influence product direction through strong design thinking, systems thinking, and user insights.

Bring structure and clarity to ambiguous and technically complex problem spaces.

Mentor designers and contribute to raising the overall quality of design, UX, and product thinking across the organization.

Collaborate effectively with technical and non-technical stakeholders and clearly communicate design decisions, trade-offs, and recommendations.

Required Qualifications

12+ years of experience in UX/UI or Product Design.

Proven experience designing complex platforms, developer tools, enterprise SaaS products, or similarly sophisticated systems.

Strong portfolio demonstrating systems thinking, complex workflow design, and measurable product impact.

Experience taking products or major product areas from 0→1 through scaling and evolution.

Deep expertise in interaction design, systems thinking, information architecture, and experience design.

Ability to design highly complex, multi-layered workflows and make them intuitive and easy to navigate.

Strong understanding of technical user personas and their workflows.

Experience building and scaling design systems, including reusable components, patterns, and interaction standards.

Advanced proficiency in Figma and prototyping.

Ability to translate complex AI/ML capabilities into usable and intuitive product experiences.

Experience designing AI/ML, agent-based, or other intelligent systems.

Familiarity with workflow/BPM tools, developer platforms, or similar technical products.

Experience designing for multi-tenant enterprise systems.

Strong ability to rapidly prototype, test, and iterate on complex product concepts.

Experience leading user research and incorporating customer insights into product design.

Strong communication, collaboration, and stakeholder-management skills.

Preferred Skills

Experience designing AI-powered products, enterprise platforms, developer tools, or complex SaaS products.

Strong understanding of designing for technical users and complex enterprise workflows.

Experience designing data-rich experiences and systems with multiple interconnected workflows.

Experience working closely with Engineering through implementation, launch, and post-launch iteration.

Experience creating and evolving design systems across large or complex products.

Experience designing evaluation, observability, debugging, or quality-management experiences for AI/ML systems.

Familiarity with agentic AI, AI orchestration, AI/ML workflows, or intelligent automation.

Experience working with multi-tenant platforms and configurable enterprise systems.

Experience balancing established design patterns with the need to create new solutions for emerging product problems.

Experience using customer insights, feedback, and product data to drive design decisions and iteration.

Experience working in an early-stage, high-growth, or highly ambiguous technology environment.

Passion for building AI-first products that are useful, reliable, scalable, accessible, and trustworthy.