Operations Specialist - Front Desk
About the Team
DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you want to work on commercializing autonomy and robotics in a service used by millions of people, then we want to talk to you!
About the Role
We’re looking for a Logistics & Front Desk Associate to own inbound and outbound package flow, while also serving as a key front-of-house presence at our front desk. This hybrid role ensures every package, shipment, and delivery is tracked, sorted, and delivered to the right person or team — without loss or delay — while providing a professional, welcoming front desk experience for employees, candidates, and visitors.
You’ll work closely with Supply Chain, Facilities, and engineering teams to eliminate lost packages, cut down search time, and stand up a single, well-organized shipping/receiving location for the office.
The Logistics & Front Desk Associate will report to the Supply Chain Lead.
You’re excited about this opportunity because you will…
Serve as the primary owner of all inbound and outbound shipping and receiving for the office, establishing and maintaining a dedicated, well-labeled shipping/receiving location
Receive, log, sort, and route packages, mail, and freight to the correct recipient, team, or storage area
Coordinate outbound shipments, including carrier pickups, labeling, and documentation
Maintain accurate shipping/receiving logs and reconcile discrepancies
Serve as a front desk ambassador: greet and check in visitors, employees, and candidates; manage sign-ins and badges; answer and route calls and inquiries
Direct and control the flow of foot traffic into the office, including vendors and Dashers dropping off deliveries
Support day-to-day office and facilities operations, submitting and tracking work order tickets as needed
Partner with Supply Chain, Facilities, and Engineering to continuously improve package intake, storage, and hand-off processes
Provide basic purchasing/procurement support (e.g., Coupa, Brex) and reconcile receipts and invoices related to shipments
We’re excited about you because…
You have 1+ years of experience in shipping/receiving, mailroom, warehouse, logistics, or front desk/office coordination
You are highly organized and detail-oriented — nothing falls through the cracks
You have strong communication and interpersonal skills, and are comfortable being the first point of contact for guests and employees
You can juggle multiple priorities — packages, visitors, and admin tasks — in a fast-paced environment
You’re comfortable with everyday office and procurement systems and technology (Google Workspace, Slack, visitor management, Coupa, Brex, or similar)
You’re able to lift and move packages up to 40 lbs as part of daily shipping/receiving duties
You bring sound judgment, discretion, and a customer-focused mindset to everything you do
Bonus points…
Experience in a tech startup or fast-paced corporate environment
Familiarity with procurement/inventory systems (Coupa, SAP, NetSuite, or similar)
Experience with facilities coordination or workplace experience roles
Forklift certification or demonstrated warehouse safety training
Experience supporting hardware, robotics, or R&D teams with inventory or parts handling
We expect this position to be filled by 17/11/2026
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$76,900—$113,000 USD