Merchandising Manager, Eyewear

THE ROLE

Merchandising Manager, Eyewear

We are seeking a Merchandising Manager, Eyewear to join our growing team. This merchant will be responsible for delighting Quince's growing customer base by building and scaling the Eyewear assortment, with a particular focus on prescription (Rx) lenses — spanning frames, single-vision and progressive lenses, blue-light, readers, and sunglasses.

KEY RESPONSIBILITIES

Scale the Eyewear business by adding to, refining, and improving the assortment across frames and prescription lens offerings

Own the prescription lens strategy — lens types (single vision, progressive, blue-light, readers), coatings, materials, and index options — and identify the right expansion opportunities to set the business up for long-term growth

Work closely with product development, sourcing, and technical design to develop and improve frames and lens quality, and to ensure a seamless Rx fulfillment experience for the customer

Partner with vendors and optical labs to deliver on quality, price, and prescription accuracy

Partner with planning, site merchandising, and marketing to grow the business

Obsess about every aspect of our products (fit, quality, lens performance, price) to deliver for the customer

Help drive the business forward to meet sales targets, customer ratings/return rates, and improved margins

REQUIREMENTS

Role is based in San Francisco, California, with a 3 days per week in-office requirement

5–10 years of retail merchandising experience, ideally within Eyewear, optical, or prescription lens categories; luxury expertise preferred

Working knowledge of prescription lens technology, optical fulfillment, and frame construction strongly preferred

E-commerce and/or DTC experience preferred

Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities

Product obsessed, with experience leveraging data tools and external sources

Critical eye to anticipate customer needs (both the "science" and "art" of retail merchandising)

Highly organized, detail-oriented, and analytical, with focus on execution, problem-solving, improving processes, and brand enhancement

Continuous learner and highly curious; open to new perspectives; proactive when changing course and facing added challenges

Excellent written and verbal communication, presentation, and interpersonal skills

Motivated by a fast-paced, collaborative environment where flexibility to stretch into or out of functional comfort zones is crucial for team success

Bachelor's Degree, preferred

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range

$135,000—$160,000 USD