Inside Sales - Team Lead

Location: RMZ Millenia Business Park, Phase - 2, Perungudi, Chennai.

Key Responsibilities

🔹 Sales Management:

● Lead a team of sales advisors to drive enrolments and revenue growth.

● Monitor daily, weekly, and monthly KPIs including lead-to-sale conversions, call quality, and offer closure.

● Conduct performance reviews and develop action plans for underperformers.

● Coordinate closely with marketing and operations to align lead flow and sales targets.

🔹 Sales Training & Enablement:

● Design and deliver ongoing sales training programs, including onboarding, pitch refinement, objection handling, and closing techniques.

● Develop sales playbooks, objection handling guides, and demo scripts.

● Host regular roleplays, call audits, and feedback sessions to enhance conversion skills.

● Use data and call insights to identify coaching opportunities.

🔹 Webinar Facilitation:

● Host or co-host live product/info webinars for prospects and leads.

● Engage audiences effectively, address FAQs, and promote call-to-action during sessions.

● Coordinate with the marketing team on webinar calendar, messaging, and follow-up flow.

🔹 Process & Tools:

● Improve CRM usage and ensure accurate funnel tracking.

● Identify and deploy sales tools or content that improve productivity and close rates.

● Collaborate with tech/ops for smoother handoffs and fulfilment post-enrolment.

Requirements:

● 6–8 years in B2C or inside sales roles, including 3+ years in sales coaching or team leadership.

● Strong communication and public speaking skills; experience hosting webinars is a plus.

● Proven ability to drive sales team performance and uplift underperformers.

● Deep understanding of sales funnels, CRM workflows, and performance metrics.

● Self-driven with excellent time management and multitasking abilities.