Head of Risk and Resilience
Super Technologies is looking for a Head of Risk and Resilience to build and lead our organisational resilience capability from the ground up, making sure the business can withstand, adapt to, and recover from disruption, whatever form it takes. This is a senior, hands-on leadership role, focused on embedding resilience thinking into how every part of the business operates rather than policing it from the sidelines. Reporting to the Group Risk and Audit Director and supported by a small team of risk specialists, you will mature the function and help shape the wider risk strategy.
What the role involves
Lead operational risk identification and control assessment across business units, providing specialist and technical risk advice to executive committees
Own business continuity and disaster recovery planning, running regular testing, tabletop exercises and simulations, and translating results into action
Build resilience playbooks for critical business services, including third-party and vendor dependency risk
Act as incident lead or escalation point during major operational disruptions, staying calm and decisive under pressure
Embed resilience thinking into how business, product and technology teams plan, ship and operate, partnering directly with leaders to close identified gaps and working with Technology on IT disaster recovery, system redundancy and recovery objectives for critical systems
Build a network of resilience owners across key business areas, running workshops and training so teams can identify and fix their own single points of failure
Manage a team of 2 direct reports, supporting the wider risk team, and grow a small, hands-on resilience team as the function scales
Make the business case for resilience investment in terms leadership cares about, and represent resilience in new market launches, major product changes and technology decisions from the outset
Please note you may be required to travel to various offices across Europe and will also be required to work in the Μadrid office twice a week.
What we are looking for
Minimum 8+ years' experience in operational resilience, including at least 3 years in a senior or leadership capacity
A track record of building a resilience or continuity programme from scratch, or significantly maturing an existing one
Practical experience designing and running resilience tests, such as tabletops, simulations and failover exercises, and translating results into action
Strong working knowledge of resilience and continuity frameworks and standards (e.g. ISO 22301, BCI Good Practice Guidelines, or equivalent)
Experience managing third-party and vendor dependency risk for critical services
Strong stakeholder management skills, with the ability to get business and technology leaders to own and run their part of resilience
Comfortable acting as incident commander during live disruptions, staying calm and decisive under pressure
Excellent written and verbal communication skills, including presenting to executives and the Board
Nice to have
Experience in a fast-growing, tech-driven, or regulated consumer business
Familiarity with technology/cyber resilience and IT disaster recovery
Relevant professional certification (e.g. CBCP, CRM, or equivalent)
Experience operating across multiple jurisdictions/regulatory regimes
What we offer
Medical / Health Insurance
Open Annual Leave
Employee Assistance Programme
Training & Learning Development
Additional benefits vary by country and will be shared during the hiring process.