Head of Risk and Resilience

Super Technologies is looking for a Head of Risk and Resilience to build and lead our organisational resilience capability from the ground up, making sure the business can withstand, adapt to, and recover from disruption, whatever form it takes. This is a senior, hands-on leadership role, focused on embedding resilience thinking into how every part of the business operates rather than policing it from the sidelines. Reporting to the Group Risk and Audit Director and supported by a small team of risk specialists, you will mature the function and help shape the wider risk strategy.

What the role involves

Lead operational risk identification and control assessment across business units, providing specialist and technical risk advice to executive committees

Own business continuity and disaster recovery planning, running regular testing, tabletop exercises and simulations, and translating results into action

Build resilience playbooks for critical business services, including third-party and vendor dependency risk

Act as incident lead or escalation point during major operational disruptions, staying calm and decisive under pressure

Embed resilience thinking into how business, product and technology teams plan, ship and operate, partnering directly with leaders to close identified gaps and working with Technology on IT disaster recovery, system redundancy and recovery objectives for critical systems

Build a network of resilience owners across key business areas, running workshops and training so teams can identify and fix their own single points of failure

Manage a team of 2 direct reports, supporting the wider risk team, and grow a small, hands-on resilience team as the function scales

Make the business case for resilience investment in terms leadership cares about, and represent resilience in new market launches, major product changes and technology decisions from the outset

Please note you may be required to travel to various offices across Europe and will also be required to work in the Bucharest office twice a week.

What we are looking for

Minimum 8+ years' experience in operational resilience, including at least 3 years in a senior or leadership capacity

A track record of building a resilience or continuity programme from scratch, or significantly maturing an existing one

Practical experience designing and running resilience tests, such as tabletops, simulations and failover exercises, and translating results into action

Strong working knowledge of resilience and continuity frameworks and standards (e.g. ISO 22301, BCI Good Practice Guidelines, or equivalent)

Experience managing third-party and vendor dependency risk for critical services

Strong stakeholder management skills, with the ability to get business and technology leaders to own and run their part of resilience

Comfortable acting as incident commander during live disruptions, staying calm and decisive under pressure

Excellent written and verbal communication skills, including presenting to executives and the Board

Nice to have

Experience in a fast-growing, tech-driven, or regulated consumer business

Familiarity with technology/cyber resilience and IT disaster recovery

Relevant professional certification (e.g. CBCP, CRM, or equivalent)

Experience operating across multiple jurisdictions/regulatory regimes

What we offer

Medical / Health Insurance

Open Annual Leave

Employee Assistance Programme

Training & Learning Development

Additional benefits vary by country and will be shared during the hiring process.