Head of Merchandising - CPG, Canada
THE ROLE
Head of Merchandising, CPG Canada
We are seeking a Head of Merchandising, CPG Canada to join our growing team. This role is responsible for delighting Quince’s growing customer base by launching and expanding the CPG product assortment (Health & Wellness, Beauty, Fragrance, Food & Beverage) on Quince Canada. At Quince, we believe that everyone deserves access to high quality products at radically affordable prices. We believe the marketplace for consumer products is inundated with too many options, and customers find product quality difficult to determine and yet frequently pay more for a variety of things that can be delivered at much lower prices. Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them.
Quince has proven the consumer value proposition and has built a loyal, repeat consumer base. We want to build on that value proposition and continue to scale in both existing and new product categories. This merchant leading CPG will be responsible for managing the assortment, revenue and margins, and overall growth trajectory of that product category. Quince's growth and success are directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our emerging categories strategy.
Responsibilities
Own all end-to-end merchandising for CPG in Canada, including category strategy, assortment, launches, and performance
Category-expert, sets long-term localized strategy with support; may build local department from the ground up, leveraging larger catalogue, with oversight
Determine, own, and execute all regulatory requirements required to bring products to market in Canada
Partner with Marketing to develop and lead the go-to-market strategy and execution for CPG departments in Canada
Partner with Supply Chain and Sourcing to maximize margin for the category in Canada
Analyze data to drive decision-making, including sales velocity, margin, return rate, etc.
Collaborate with key regional cross-functional partners, particularly Supply Chain, Planning, and Marketing, to ensure we are launching products that meet our local requirements, are maintaining in-stock position, and are driving traffic to key products
Leverage data for ratings, reviews, and return rates, participate and spearhead quality improvements for any products in the assortment with improvement opportunities
Assist in onboarding additional best-in-class vendors to the Quince model to expand sourcebase where relevant locally and required
Continuously identify whitespace in the assortment and contribute to broader Quince product roadmap based on new information and learnings
Build site merchandising strategy, including PDP improvements roadmap and top nav and filter optimizations
Qualifications
Required:
The role is based in Toronto, with 4 days per week (Monday-Thursday) in office requirement.
8-10 years of experience in CPG categories, consumables preferred (Food & Beverage, Health & Wellness), with demonstrated ownership of category performance
E-commerce experience and/or DTC experience preferred
Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
Product-obsessed with experience in leveraging data tools and external sources
Highly organized, detail-oriented, and execution-focused, with a demonstrated ability for building scalable processes and driving cross-functional alignment
Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
Excellent written and verbal communication, presentation, and interpersonal skills
Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success
Preferred:
Bachelor’s Degree
This posting is for an existing vacancy.
All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.
Pay Range
$130,000—$180,000 CAD