Field Service Engineer Surrey Area
Role: Field Service Engineer
Location: you'll be required to cover the Surrey area, but you'll be allocated to the Croydon Service Centre
Hours: 45 hours per week | between 08:00 and 17:30 Monday to Friday
Salary: up to £53,445.60 DOE
Are you a skilled technician with a passion for problem-solving and delivering exceptional service? We’re looking for a proactive and customer-focused Field Service Engineer to join our Aftermarket team!
This is a mobile role where you’ll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. You’ll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance.
What you'll be doing:
Diagnose and repair faults on vehicle chassis and mounted equipment
Carry out servicing and maintenance to a high standard
Prepare vehicles for MOT inspections and ensure compliance with Department Of Transport specifications
Use diagnostic software and tools to identify and resolve issues
Log all work using PDA software and maintain accurate service records
Travel to customer sites across the UK, sometimes at short notice
Maintain a clean and safe working environment at all times
Communicate clearly with customers and provide excellent service
Support health and safety practices and complete risk assessments as required
Ideal Candidate:
NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance
Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer)
Strong diagnostic and fault-finding skills
Knowledge of vehicle technology systems and compliance standards
Comfortable working independently and managing your own workload
Excellent communication and customer service skills
Flexible with working hours and willing to travel
General computer literacy and ability to complete technical documentation
Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus
If you’re ready to take your engineering career on the road, we’d love to hear from you!