Contract Asset Manager, Malibu

About the Role

The Asset Manager is the in-market steward of Pacaso homes, responsible for the physical, operational, and financial performance of a portfolio of luxury residences. This role ensures homes are consistently stay-ready, aligned with Pacaso Home Standards, and proactively maintained, while serving as a key partner to Owner Experience, Internal Maintenance, Accounting, and third-party vendors.

Asset Managers operate with a preventative mindset, owning home readiness, vendor execution, work order oversight, and asset-level financial accountability to deliver a seamless owner experience.

Key Responsibilities

Home Readiness & Standards

Ensure homes consistently meet Pacaso Home Standards for cleanliness, safety, and functionality

Maintain accurate Home Status Reports to support Owner Experience arrival communications

Conduct routine inspections, system validations, and seasonal preparedness planning

Manage home inventory, consumables, and home manuals/access documentation

Maintenance & Work Order Ownership

Own end-to-end work order oversight across internal maintenance and vendor partners

Support Pacaso’s Internal Maintenance team with scoping, prioritization, access coordination, and quality validation

Coordinate external vendor work when issues fall outside the internal scope

Track open work orders through completion and root-cause resolution

Vendor & Field Operations Management

Manage recurring service vendors (cleaning, pool, landscape, pest, HVAC, etc.)

Conduct service audits and onsite walks to ensure quality, reliability, and cost efficiency

Serve as the asset-level steward for capital projects, partnering cross-functionally with the Regional Manager of Maintenance to ensure disciplined execution, cost control, and adherence to Pacaso Home Standards

Hold vendors and maintenance partners accountable for timeline adherence, budget compliance, and completion quality

Protect long-term asset value through proactive oversight of CapEx and major repair initiatives

Owner Support & Escalations

Partner with Owner Experience on escalated or complex owner issues requiring in-market expertise

Ensure urgent stay-impacting concerns are resolved quickly and professionally

Financial & Asset Accountability

Review and approve home-level invoices and bill-backs

Complete month-end budget-to-actual reviews and flag cost variances

Support annual budgeting and prepare quarterly home financial reporting

Operational Integrity & Community Partnership

Maintain accurate documentation across inspections, work orders, and resolutions

Collaborate cross-functionally with Maintenance, Sales, Accounting, and Owner Experience

Serve as a local liaison with HOAs, neighbors, and community partners as needed

Qualifications

4–7+ years in property management, hospitality operations, or asset management

Strong experience with vendor oversight, maintenance coordination, and home operations

Working knowledge of home systems (WiFi, HVAC, smart home tech, pools, access controls)

Highly organized, owner-first, and calm under pressure

Ability to operate independently with flexibility for urgent or weekend needs

Located in Palm Springs, California

Compensation

$45 an hour

3 month contract with opportunity to conversion to full time