Business Operations Associate

Location Preference - US or Canada

About the Role:

As a Business Operations Associate, you will play a pivotal role in shaping the strategic direction and growth of our company. This role reports to the VP of Business Operations and comes with the exciting responsibility of advancing critical strategic initiatives. Business Operations serves as the swiss-army knife of the organization - you’ll work on a diverse set of projects and no two weeks will be the same. You will collaborate extensively with colleagues from various departments, including Product, Engineering, GTM, People, and Finance. This role offers unique visibility into a hyper-growth startup, providing the opportunity to shape its trajectory and make a substantial impact.

Responsibilities:

Strategic Planning & Execution

Manage goal setting process and closely monitor progress, promptly identifying and addressing deviations from goals in collaboration with leadership.

Contribute to strategic planning by defining OKRs (Objectives and Key Results).

Conduct research to develop informed perspectives and recommendations that support leadership decision-making

High Quality Decision Making & Leadership Alignment

Ensure that every employee at Fingerprint has access to the right information at the right time, supporting better decisions and clarity among leadership.

Experiment, analyze, and develop recommendations that enable better business decisions.

Play an important role in planning and building content for our company-wide All-hands and offsites.

Process Improvements & Efficient Operations

Partner with leaders throughout the organization to ensure widespread adoption of the company-wide operating system, fostering continuous improvements as we evolve and learn.

Create processes that streamline knowledge sharing and best remote work practices throughout the organization.

Become a Notion expert and help improve it as our Single Source of Truth (SSOT).

Roll up your sleeves and help wherever there is a critical need in the organization.

Qualifications:

3 - 6 years of experience with a combination of management consulting, technology investment banking, venture capital, and/or startup operations.

Exceptional attention to detail, marked by organizational prowess, proactiveness, and a commitment to rigor in your work.

Strong stakeholder management skills, including effective written and verbal communication with senior leadership.

Basic knowledge of SaaS financial and operational metrics (e.g., revenue, margins, burn, etc.), the ability to read a financial report, and form a view on business health.

Analytical thinking with a track record of utilizing data to inform business decisions.

Quick learner who embraces the ambiguity of a startup and has a proactive approach to problem-solving.

Curiosity and fluency with AI tools and how they can improve the way work gets done. You experiment regularly, share what you learn, and are eager to help shape how AI gets adopted across the organization.

Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom.

At Fingerprint, we believe in pay transparency — it's part of how we operate as a distributed, remote-first team.  Salaries are based on function, level, and geographic location, benchmarked against similar stage growth companies.

Because this role is open across the United States and can be based anywhere our team members work from, the salary range reflects that geographic breadth: $92,000 - $125,000.

Some example salaries for specific locations are below:

LA, NY, Boston: $109,000 - $125,000

Chicago, Dallas: $92,000 - $106,000

Final offer amounts are determined by multiple factors, including the successful candidate's location, experience, and expertise, and may vary from the amounts listed above.