Account Executive (SMB) (Position located in Melbourne, Australia)

KnowBe4 · Melbourne, Australia · Sales & BD

Posted 2026-08-25

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To learn more about our team and office culture in Melbourne, Australia, visit the following links.

Careers Page: https://www.knowbe4.com/careers/locations/melbourne

Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm

The Account Executive (SMB) (International) position is responsible for identifying and acquiring new logos within the Small/Medium business segment to meet and exceed their monthly sales quota. This can be achieved by creating opportunities through various prospecting methods, following up on inbound leads, as well as reigniting open, outstanding customer opportunities.

Requirements:

Acquire Small/Medium-sized new logo accounts within assigned territory to meet and exceed monthly sales quota.

Build and maintain a pipeline of Small/Medium business opportunities by various prospecting methods, following lead cadence best practices, and conducting demos of our suite of products.

Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.

Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo accounts.

Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR.

Maintain accurate and thorough records of daily sales statistics via Salesforce.

Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.

Build and maintain pipeline of potential customers by developing and managing relationships with prospects

Qualifications:

1-3 years experience selling to Small/Medium sized businesses

Bachelor Degree or higher education equivalent, desirable.

Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable

Experience with Salesforce, a plus

Experience with Gmail and Google Docs

Experience with MS Office (Word and Excel)

Experience with web browsers (Chrome, Internet Explorer, etc.)

Excellent verbal and written communications

Stats driven business professional

Motivated, energetic self-starter

Strong collaborative and teamwork skills

Must be able to work with minimum supervision

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