Channel Account Manager (Fluent in Danish) (Position Located in Utrecht, Netherlands)
Please submit your resume in English.
To learn more about our team and office culture in the Netherlands, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/utrecht
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Utrecht-Location-EI_IE969384.0,7_IL.8,15_IC3045310.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/
As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.
We want the partner to actively drive our joint solutions to market. This requires the right investments and focus on behalf of the partner, which is one of the tasks of the CAM/PAM.
Responsibilities:
Own and manage a large portfolio of established partners
Establish productive, professional relationships with key personnel in assigned partner accounts
Conduct initial onboarding and discovery with assigned partners
Send regular marketing and communications to partner sales reps
Develop joint marketing plans with premier and certified partners
Conduct strategic conversations and create business plans with key partners
Engage and guide partner sales and marketing teams on sales approach
Assess, validate and communicate partner needs on an ongoing basis
Perform brief product demos and partner portal walkthroughs to enable partners
Promote partners to attend partner portal walkthrough webinars
Assist partner adoption of KnowBe4 by adding reps to Partner Portal
Increase partner deal registrations through account mapping
Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
Close Net New business
Help maintain an accurate pipeline and forecasting
Meet assigned targets for sales requirements and objectives in assigned partner accounts
Support direct sales and customer success teams where needed to manage the overall partner relationship
Ensure partner compliance with partner agreements
Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure
Minimum Qualifications:
Bachelor’s Degree a plus
Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
Experience with Channel Sales preferred
Experience working and maintaining a CRM system
Being able to be the ambassador for the partner landscape with strong communication skills on a pre-sales level as well as internal stakeholders
Being able to do presentations at Partner events
Must be able to demonstrate sales aptitude working with Channel Partners
Effectively manage and thrive in high-volume sales environment
Ability to gain a quick understanding of the needs and pain points of Channel Partners
Strong time management and organization skills
Excellent verbal and written communications
Ability to leave an engaging message and sound interested
Must be comfortable working in a highly results oriented company
Fluent in Danish