Tour Guide (Top of the Rock - Rockefeller Center)
#temporary #seasonal #hotopening
Reports To: The Client Services Supervisor, Client Services Manager, or equivalent leadership.
Schedule: Monday–Sunday| 7:00 AM – 4:00 PM / 4:00 PM – 12:00 AM (Day and Mid shift)
Be the Voice of New York City
Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience.
To support our peak season operations, we’re seeking outgoing, high-energy, and service-driven TOUR GUIDES who thrive in a fast-paced environment and take pride in delivering exceptional guest experiences.
As a Tour Guide, you are the face of Top of the Rock — greeting and guiding visitors, sharing engaging stories about the Observation Deck, Rockefeller Center, and New York City, and ensuring every guest leaves with lasting memories.
This seasonal opportunity provides valuable experience within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs.
Why This Role Matters
As a Tour Guide, you are more than a narrator — you are a storyteller, educator, and ambassador for Top of the Rock. Every interaction you have leaves visitors with a lasting impression of New York City and the iconic experience of Rockefeller Center.
What You'll Do
Greet, guide, and register visitors with warmth and professionalism
Lead groups of 10–25 guests safely and confidently
Share accurate, engaging stories about the Observation Deck, Rockefeller Center, and NYC
Field guest questions and provide thoughtful, enthusiastic answers
Continually learn and deepen your knowledge of the site and surrounding history
Operate wireless tour equipment and adapt to indoor/outdoor conditions
What You Bring
Outgoing, enthusiastic, and service-driven personality
Strong communication skills in English; Portuguese and Spanish required; additional languages a plus
Passion for history, art, architecture, or NYC landmarks preferred
Punctual, reliable, and comfortable leading groups
Ability to work flexible shifts, including mornings, evenings, weekends, and holidays
Team player with a positive, professional attitude
Physical Requirements
Walking and standing for the majority of the shift
Flexibility to work indoor/outdoor tours and changing weather conditions
Ability to adapt to variable schedules and physical activity throughout the day
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$20—$21 USD