Legal Receptionist
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership.
Schedule: Monday–Friday | 8:30 AM – 5:30 PM
Be the First Impression. Deliver Excellence Every day.
We’re seeking a professional, service-driven Receptionist to be the welcoming face of our office. This role is all about creating an exceptional first impression — greeting visitors, answering calls, and ensuring every interaction is smooth, professional, and memorable. As a key part of our client services team, you’ll also support back-office operations, mail, hospitality, and general office functions, ensuring the office runs seamlessly for employees and visitors alike.
Why This Role Matters
Reception is the first impression of our office. Your professionalism, attention to detail, and proactive support directly impact our clients, employees, and overall workplace experience.
What You'll Do
Front-of-Office Excellence
Deliver 5-star service to all visitors, employees, and callers
Greet guests, ensure NDA compliance, and log entries in the visitor registration system
Manage facility access cards and temporary badges, coordinating with Security as needed
Answer and route inbound calls professionally and promptly
Administrative and Office Support
Assist with scheduling meeting rooms, ordering catering, preparing materials, and supporting special projects
Set up and maintain meeting rooms, reception, pantry, kitchen, and conference areas
Monitor and replenish office and pantry supplies
Assist with copy/print requests and ensure office equipment is functioning properly
Mail and Back-Office Support
Sort, distribute, and track inbound/outbound mail and packages
Support other SPS service areas as needed to maintain top-tier office operations
Train and guide a back-up on procedures and policies
Team and Client Service
Maintain discretion, professionalism, and composure when handling sensitive matters
Proactively seek additional tasks during downtime
Build strong relationships and contribute to a collaborative, high-performance team
What You Bring
Client-focused with a polished, professional presence
Excellent written and verbal communication skills
Strong organizational, time management, and multitasking abilities
Adaptable and detail-oriented with a results-driven mindset
Ability to maintain confidentiality and exercise good judgment
Qualifications
High School Diploma or equivalent
1–3 years of reception, administrative, or concierge experience preferred
Proficiency (or ability to learn) multi-line phone systems, MS Office, and office equipment
Ability to maintain a professional appearance and work assigned schedule
Physical Requirements
Ability to stand, walk, bend, or sit for extended periods
Ability to lift/move up to 40 lbs., including with wheeled cart assistance
Manual dexterity to operate standard office equipment
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$20—$21 USD