Host (Top of the Rock - Rockefeller Center)
#seasonal #temporary #hotopening
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: 25 hours/week | Shifts between 7:00AM - 3:00PM and 3:00PM–12:00AMBusiness Hours: Monday–Sunday, 7:00AM–12:00AM
Be the Energy Behind the Experience
Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support peak season operations, we’re seeking professional, customer-focused Hosts who bring confidence, poise, and a strong service mindset to a fast-paced environment. As a HOST, you are both the first impression and lasting memory of each visit — setting the tone, guiding the guest journey, and ensuring every interaction reflects the elevated standards of our iconic destination.
This seasonal opportunity provides valuable experience within a premier NYC attraction, with potential consideration for future opportunities based on performance and business needs.
Why This Role Matters
As a Host, you set the tone for the entire guest experience. Your energy, attentiveness, and professionalism ensure visitors from around the world leave with lasting memories of one of New York City’s most breathtaking landmarks, making your role essential to the attraction’s success and reputation.
What You’ll Do
Meet, greet, and interact with guests in a professional, friendly, and welcoming manner
Provide directions throughout the attraction to maintain smooth guest flow
Share safety information and helpful insights about Top of the Rock, Rockefeller Center, and NYC
Admit ticket holders using wireless admission terminals
Load guests into elevators and manage traffic flow at high-visibility areas
Identify and resolve guest flow challenges in partnership with leadership
Actively listen and respond thoughtfully to guest inquiries
What You Bring
Outgoing, enthusiastic personality with a genuine passion for guest service
Consistent professionalism and polished demeanor
A “can-do” attitude and solution-oriented mindset
Strong communication skills in English (verbal and written)
Team player mentality with a positive attitude
Comfort working in changing climate conditions and high-altitude floors
Flexibility to work varied shifts, including weekends, holidays, and overtime during peak seasons
Physical Requirements
Walking and standing for a significant portion of the shift
Ability to work throughout all areas of the attraction, including elevated floors
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$18—$18 USD