Solutions Engineer (Engenheiro(a) de Soluções) - SPO, Brasil [Hybrid]
We're looking for a Solutions Engineer to be the technical owner of our enterprise sales motion and our most strategic accounts. You'll partner with Account Executives to win complex deals, lead the design and delivery of enterprise integrations, and stay close to key accounts after go-live — making sure Clara's platform runs well and continues to grow inside their organizations.
This is a full-lifecycle role — and it's for someone who builds. You'll run technical discovery and POCs in the sales phase, own integration delivery from scoping to handoff, and act as the primary technical point of contact for a portfolio of enterprise accounts. But beyond execution, we expect you to constantly challenge how we work: shipping internal tools, automating what slows the team down, and using AI as a genuine force multiplier to reach an order of magnitude more impact with every integration we deliver. The common thread across everything is ownership: you don't wait to be told, and you don't throw things over a fence.
In this role, you will:
Win deals alongside the sales team
- Partner with Account Executives in enterprise sales cycles — running technical discovery, demos, and proof-of-concept engagements that remove blockers and accelerate close.
- Translate Clara's platform capabilities into concrete technical answers for both IT architects and business stakeholders (CFOs, finance leads, procurement teams).
- Scope integrations early in the sales cycle — mapping customer systems, data flows, and technical requirements to a realistic implementation plan before contracts are signed.
- Support RFP/RFI responses and security questionnaires for enterprise prospects.
Design and deliver integrations
- Own the end-to-end design and delivery of complex integrations between Clara's platform and enterprise ERP systems (SAP, Oracle, TOTVS, Omie, Sankhya).
- Build and configure integration connectors, data mappings, and workflows using Clara's APIs and integration framework.
- Coordinate with customer technical teams, Clara's Product and Engineering squads, and third-party implementation partners throughout delivery.
- Drive clean go-lives — delivering runbooks, monitoring configuration, and support playbooks before marking an integration as done.
- Identify patterns across customer integrations and feed them back into the platform through Product and Engineering.
Build for the team and for clients
- Proactively identify friction in how the SE team operates — then build tools, automations, and workflows to eliminate it, not work around it.
- Ship internal tooling that gives the team real leverage: automated scoping flows, demo environments, integration health dashboards, AI-assisted documentation, or anything else that moves the needle on team productivity.
- Develop reusable assets from what you learn in the field — integration blueprints, connector templates, scoping playbooks, and demo environments — so that field knowledge compounds into shared team capability; every complex engagement should leave behind something the team can build on next time.
- Use AI coding tools (Claude Code, OpenAI Codex, and equivalents) as a daily part of your workflow — to scaffold integrations faster, automate repetitive mapping work, generate boilerplate, and prototype solutions that would otherwise take days.
- Raise the bar on how clients experience our integration capability: what we demo, how we document, and how we make Clara's technical sophistication visible should constantly improve because of what you build.
- Challenge the status quo — if there's a faster, smarter way to deliver an integration or run a POC, find it, build it, and share it with the team.
Own the technical relationship for strategic accounts
- Act as the primary technical point of contact for a portfolio of enterprise accounts after go-live — proactively managing integration health, surfacing risks before they escalate, and connecting customers to the right internal teams when needed.
- Identify opportunities for optimization and expansion within existing accounts and bring them to the commercial team.
- Maintain strong relationships with technical and business stakeholders at key accounts, ensuring their satisfaction and enabling renewal and growth.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role.
Must haves:
- 5+ years in a technical customer-facing role — Solutions Engineer, Pre-Sales Engineer, Technical Account Manager, or equivalent.
- Active daily use of AI coding tools — Claude Code, OpenAI Codex, GitHub Copilot, Cursor, or equivalent — to accelerate development and automate repetitive work; you treat AI as a force multiplier, not a novelty.
- Demonstrated experience running technical sales cycles: you've helped close enterprise deals, not just supported them from the sidelines.
- Hands-on experience designing and delivering ERP integrations (SAP, Oracle, TOTVS, or similar) — including API design, data mapping, and error handling.
- Deep fluency in integration patterns: REST APIs, webhooks, OAuth, event-driven architectures
- Strong communication in Portuguese and English — you can calibrate between technical depth and business impact depending on who's in the room.
- Track record of owning technical relationships with enterprise customers over time, not just during implementation..
- Demonstrated builder instinct: you've shipped internal tools, scripts, or automations that improved how a team worked, not just delivered what was scoped.
Nice to haves:
- Experience in fintech, payments, or financial data infrastructure.
- Familiarity with integration platforms (n8n, Dell Boomi, or similar).
- Exposure to cloud platforms (AWS, Azure, GCP).
- Spanish proficiency is a strong plus.
- Experience managing third-party vendors or ERP implementation partners.
- Familiarity with virtual card network (VCN) programs — including card issuance APIs, spend controls (velocity limits, merchant restrictions, geography rules), and transaction reconciliation flows.