Solutions Consultant, SMB (London, United Kingdom)

At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting SMB accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate

This is a full time hybrid role based out of our London hub.

What you’ll do at Figma:

Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations

Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers

Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and organization requirements, in order to help customers adopt the platform securely and at scale

Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap

Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams

Create thoughtful content to delight customers and internal partners surrounding Figma’s product suite

Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy

We’d love to hear from you if you have:

2+ years’ professional experience, ideally in sales engineering or solution consulting within SaaS

Familiarity with the SaaS sector and ability to learn new technologies quickly

Experience presenting technical solutions, defining success criteria and leading pre-sales evaluations

Excellent communication skills, with a flair for engaging presentations and product demonstrations for varied audiences

Ability to prioritise competing customer demands while balancing customer and business needs

While it’s not required, it’s an added plus if you also have:

Experience using or working with Figma, or other UX/UI experience

Front end development or developer lifecycle experience

You embody our values and can thrive in a constantly evolving and growing environment

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.