Solutions Consultant II
About the role:
As a Solution Consultant II at ZoomInfo, you will partner with customers and prospects to understand their business objectives, use cases, and challenges, and map them to innovative solutions. Working closely with Sales, Customer Success, Product, and Engineering teams, you will act as a strategic problem solver, build customer confidence, and help drive meaningful business outcomes.
What You'll Do:
Partner with AE’s and AM’s to discover customer needs and design solutions to solve complex customer challenges.
Be the expert that articulates our solution capabilities through solution demonstrations anchored in the context of customer need and value
Lead the technical aspects of the solution and customer evaluations while ensuring a memorable experience and delivering value to ensure the technical win
Track and raise feature requests while collaborating closely with product management and engineering teams. Enhancements/capabilities and competitive intel
What You Bring:
Bachelors / Maters in Science Or Engineering
3 to 5 years of experience as presales solution consulting or technical sales experience in SaaS or enterprise technology space
Shift : Adaptable to work in 5 PM to 2 AM IST or 7 PM IST to 4 AM IST which depend on business need
Self-starter and team player that excels working in an unstructured environment and can quickly grasp technical concepts
Customer obsessed mindset with a knack for understanding and solving problems using technology solutions
Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
Proficient in delivering software demonstrations in-person and virtually
Excellent interpersonal, communication, persuasion, presentation and writing skills
Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc.
Proven experience working with employees at all levels of an organization
Previous experience designing solutions in a platform/multi product environment
Experience with Demo2Win and Value Selling Methodologies
Experience selling into Sales/Marketing/Data Ops, Sales Leadership, Data Science, and Marketing
Experience working in Conversation Intelligence (Chorus, Gong), Sales Automation (ZI Engage, Salesloft, Outreach), Chat (ZI Chat, Drift), or ABM/Marketing Automation (6Sense, DemandBase, Marketo, Eloqua, Pardot)
Experience in selling SAAS sales or marketing technology platforms that are feature rich and have numerous use cases across different types of customers and prospects
Prior experience using or integrating with CRM systems such as Salesforce.com, Microsoft Dynamics, Hubspot, or Marketing Automation systems such as Marketo, Eloqua, Pardot
Experience with recommending and demonstrating software solutions that have numerous applications to business leaders, to solve critical business challenges
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