Senior Technical Product Manager, Secure Remote Access
Description
Keeper Security is hiring a Senior Technical Product Manager, Secure Remote Access to join our Product team and help drive the strategy and growth of Keeper Connection Manager. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help shape secure, credential-free remote access experiences for enterprises worldwide.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Job
This role will define and drive the product strategy, roadmap and market direction for Keeper Connection Manager, Keeper’s secure remote access solution for privileged infrastructure. The ideal candidate brings direct experience in privileged access management, secure remote access, infrastructure access or a closely related cybersecurity market and understands how enterprises connect securely to servers, databases, applications and cloud environments.
This is a highly technical product role requiring close partnership with Engineering, Security, Solutions and customers on connection protocols, session workflows, infrastructure integrations and enterprise deployment requirements. The Senior Technical Product Manager will translate complex technical and market needs into secure, scalable and intuitive product capabilities that improve adoption, differentiation and customer value.
Responsibilities
Own the product vision, strategy and roadmap for Keeper Connection Manager
Identify and prioritize product opportunities based on customer needs, market trends, competitive intelligence and business impact
Develop a deep understanding of secure remote access and privileged session workflows across IT, security, infrastructure and DevOps teams
Translate technical requirements into clear product specifications, user stories, acceptance criteria and execution plans
Partner closely with Engineering on connection protocols, session management, authentication flows, integrations, performance and platform architecture
Work with customers, Solutions Engineering and Support to understand deployment challenges, validate requirements and improve product adoption
Define and improve capabilities related to credential-free access, session brokering, session recording, policy enforcement, auditing and access controls
Shape the user and administrator experience across connection setup, configuration, deployment, troubleshooting and monitoring workflows
Evaluate competitive products and market developments across privileged remote access, PAM, zero-trust access and infrastructure security
Define and track product success metrics, including adoption, usage, reliability, session activity, customer impact and revenue contribution
Coordinate across Engineering, Security, Marketing, Sales, Solutions and Documentation to support successful launches and go-to-market execution
Use AI-enabled tools such as Claude, ChatGPT or similar platforms to improve product research, technical analysis, requirements development, documentation and day-to-day execution
Requirements
5+ years of product management experience with technical, infrastructure-focused or cybersecurity products
Direct experience working in privileged access management, secure remote access, infrastructure access, zero-trust access or a closely related cybersecurity market
Strong understanding of remote access and privileged session concepts, including authentication, authorization, credential handling, session brokering and auditability
Familiarity with remote access protocols such as SSH, RDP, VNC and TLS
Strong technical fluency with networking, cloud infrastructure, APIs, authentication patterns and enterprise system integrations
Ability to read technical documentation, understand implementation details and work effectively with engineers on architecture, requirements and tradeoffs
Experience defining and delivering infrastructure-focused, security-sensitive or integration-heavy product capabilities
Familiarity with enterprise deployment environments, including cloud, hybrid and on-premises infrastructure
Strong customer discovery, market analysis and product prioritization skills
Excellent written and verbal communication skills, with the ability to translate complex technical concepts for executive, customer and engineering audiences
Experience working in Agile software development environments
Ability and willingness to use AI-enabled tools such as Claude, ChatGPT or similar platforms to support research, technical analysis, documentation, prioritization and workflow efficiency
Bachelor’s degree in Computer Science, Engineering, Information Systems, Business or a related field, or equivalent practical experience
Due to this role’s involvement in GovCloud, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident
Preferred Qualifications
Product management experience with a privileged access management, secure remote access or infrastructure security product
Familiarity with products such as CyberArk, BeyondTrust, Delinea, Teleport, StrongDM, HashiCorp Boundary or similar platforms
Experience with session management, session recording, remote access gateways or credential-free infrastructure access
Familiarity with operating systems, networking, multi-threaded applications and secure communications
Experience supporting connections to servers, databases, Kubernetes environments, cloud workloads or other enterprise infrastructure
Hands-on experience writing code, scripts or technical prototypes in C, C++, Python, Java, JavaScript or similar languages
Experience working with cloud-native, hybrid-cloud or multi-cloud environments
Familiarity with zero-trust, least-privilege and just-in-time access principles
Experience launching and growing technical SaaS, infrastructure or developer platform products
Experience using AI-assisted product development or technical research workflows to accelerate discovery, analysis, documentation or prototyping
Benefits
Medical, Dental & Vision (inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
Voluntary Short/Long Term Disability Insurance
401K (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)
Above-market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt