Senior Technical Product Manager, Privileged Access Management (PAM)
Keeper Security is hiring a Senior Technical Product Manager to help shape the strategy, roadmap and growth of Keeper’s Privileged Access Management platform. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help define the future of privileged access across secrets management, secure remote access, endpoint privilege management, discovery, machine identity and related security capabilities.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Job
As a Senior Technical Product Manager for KeeperPAM, you will help shape product strategy and roadmap direction across the broader Privileged Access Management portfolio rather than owning a single product area. You will work across capabilities including secrets management, secure remote access, endpoint privilege management, discovery, machine identity and related infrastructure security workflows. The role requires someone who can connect customer needs, market trends and technical opportunities across the PAM ecosystem and help determine where Keeper should invest next. You will partner closely with Engineering, Security, Solutions, Sales and customers to define product priorities, evaluate new opportunities and translate complex technical requirements into clear product direction. This is a highly technical product role for someone who understands the broader PAM market and can move comfortably across multiple products, technologies and use cases.
Responsibilities
Shape product strategy and roadmap priorities across the broader KeeperPAM portfolio
Identify and evaluate opportunities that span multiple PAM capabilities, including secrets management, secure remote access, endpoint privilege management, discovery and machine identity
Develop a deep understanding of privileged access workflows across IT, Security, DevOps, infrastructure and enterprise customers
Evaluate customer needs, market trends, competitive developments and emerging technologies across the PAM ecosystem
Define and prioritize cross-product requirements and initiatives that strengthen KeeperPAM as a cohesive platform
Translate complex customer and technical needs into clear product requirements, user stories, acceptance criteria and product priorities
Partner closely with Engineering on APIs, SDKs, command-line tools, authentication flows, connection protocols, integrations and platform architecture
Work directly with customers, Solutions Engineering, Sales and Support to understand pain points, validate product direction and identify new opportunities
Shape developer and administrator experiences across configuration, automation, integrations, access workflows and self-service capabilities
Evaluate competitors and adjacent markets across PAM, secrets management, machine identity, secure remote access and zero-trust infrastructure access
Define and track product success metrics, including adoption, usage, customer impact, retention and revenue contribution
Partner with Technical Program Management and Engineering teams to ensure strategic priorities are clearly understood and translated into executable initiatives
Coordinate with Marketing, Sales, Solutions and Documentation to support successful launches and go-to-market execution
Use AI-enabled tools such as Claude, ChatGPT or similar platforms to improve product research, technical analysis, requirements development, competitive intelligence and documentation
Requirements
5+ years of product management experience with technical, infrastructure-focused or cybersecurity products
Direct experience with Privileged Access Management (PAM), Identity & Access Management (IAM), Secure Remote Access, DevOps security or a closely related cybersecurity market"
Strong understanding of privileged access concepts including least privilege, credential management, Privilege and secrets lifecycle, privileged sessions, policy enforcement and just-in-time access
Strong technical fluency with APIs, SDKs, command-line tools, authentication and authorization patterns, and enterprise integrations
Familiarity with secrets management workflows including storage, access, rotation, injection, auditing and revocation
Familiarity with secure remote access and privileged session concepts, including SSH, RDP or related enterprise connectivity technologies
Understanding of cloud infrastructure, CI/CD, containers, Kubernetes and modern DevOps environments
Ability to read technical documentation, understand implementation details and work effectively with engineers on architecture, requirements and technical tradeoffs
Experience defining and delivering complex, integration-heavy or developer-focused product capabilities
Strong customer discovery, market analysis and product prioritization skills
Excellent written and verbal communication skills with the ability to translate complex technical concepts for engineering, customer and executive audiences
Experience in Agile environments with demonstrated ability to define leading/lagging KPIs and use metrics to drive prioritization and execution
Ability and willingness to use AI-enabled tools effectively for research, technical analysis, prioritization, documentation and workflow efficiency
Bachelor’s degree in Computer Science, Engineering, Information Systems, Business or a related field, or equivalent practical experience
Preferred Qualifications
Product management experience with a commercial PAM, secrets management, secure remote access or identity security platform
Familiarity with products such as CyberArk, BeyondTrust, Delinea, HashiCorp Vault, Teleport, StrongDM, Akeyless or similar technologies
Experience with machine identity, workload identity or non-human identity security
Experience with endpoint privilege management or privileged account discovery
Experience supporting developer and DevOps workflows involving Terraform, Ansible, GitHub Actions, Jenkins, Kubernetes or similar platforms
Experience with privileged session management, credential-free access or remote access gateways
Hands-on experience writing code, scripts or technical prototypes
Experience with cloud-native and multi-cloud environments
Familiarity with zero-trust and just-in-time access architectures
Experience launching and growing enterprise cybersecurity or developer platform products
Benefits
Medical, Dental & Vision (inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
Voluntary Short/Long Term Disability Insurance
401K (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)
Above-market annual bonuses