Senior STR/Investigations Manager
We are looking for an experienced STR / Investigations Manager to oversee financial crime investigations and the Suspicious Transaction/Activity Reporting (STR/SAR) process. The role will ensure investigations and regulatory reports are completed to a high standard, filed within applicable regulatory timelines, and supported by clear, defensible analysis.
Key Responsibilities
Lead the end-to-end financial crime investigation and STR/SAR process, from case escalation and investigation through review and regulatory filing.
Review and approve investigations, STR/SAR narratives and supporting analysis for accuracy, completeness and regulatory compliance.
Establish investigation and STR/SAR standards, procedures, quality controls and escalation thresholds.
Ensure regulatory filings are completed accurately and within applicable jurisdictional deadlines.
Ensure investigations are supported by sufficient transaction data, customer information, on-chain analysis and other relevant evidence.
Identify complex or high-risk cases and escalate material matters to the relevant MLRO.
Monitor investigation and STR/SAR quality, volumes, turnaround times and other key performance indicators.
Provide guidance, feedback and training to investigators and STR/SAR makers to continuously improve investigation and reporting quality.
Work closely with MLROs, AML Operations, Transaction Monitoring and other Compliance teams on emerging typologies, control gaps and remediation.
Support regulatory enquiries, audits and reviews relating to investigations and suspicious transaction reporting.
Requirements
6+ years of relevant experience in AML, financial crime investigations, transaction monitoring or suspicious transaction reporting, with experience reviewing or approving STRs/SARs.
Strong understanding of AML/CFT requirements, investigation methodologies and regulatory reporting expectations.
Experience leading or providing oversight of investigators, STR/SAR analysts or similar financial crime operations.
Strong ability to assess complex transaction patterns and produce clear, defensible investigation conclusions.
Experience with transaction monitoring, case management and blockchain analytics tools.
Experience in digital assets, crypto, fintech, payments or financial services strongly preferred.
Strong analytical judgement, attention to detail and ability to operate across multiple jurisdictions and regulatory requirements.
Profile
Strong investigative judgement with the ability to distinguish genuinely suspicious activity from false positives.
Comfortable making and defending escalation and filing decisions.
Hands-on and able to operate effectively in a high-volume, fast-moving environment.
Strong focus on investigation quality, regulatory defensibility and continuous process improvement.
Interest in leveraging technology and AI to improve investigation quality, consistency and efficiency.