Senior Solutions Engineer
Smartsheet is looking for a Senior Enterprise Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales, Customer Success, Marketing, Professional Services and Product to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organisation that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
This role is part of the Go to Market team and is based in Munich, Germany (hybrid eligible) and will be reporting directly to the Manager, Enterprise Solutions Engineering.
You Will:
Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers
Lead technical sales engagements, identify customer requirements, summarise challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors
Actively seek opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiatives
Leverage your expertise to lead or participate in the onboarding, mentoring, and coaching of team members
Partner with SE and Product teams to represent the voice of the customer and inform product roadmaps
Consult and collaborate on strategic programs within the Solutions Engineering department
Stay up-to-date on industry trends and best practices, consulting your customers and peers as both a Smartsheet product and industry discipline subject matter expert
Periodically travel to customer sites and industry events as a technical subject matter expert
Perform other duties as assigned
You Have:
3-5+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry. If you don’t have this amount of experience but still feel that you have something to bring, we’d love to hear from you! We’d be especially interested in transferable skills from other industries and roles.
Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
Strong technical skills and comfort working in ambiguous and high-pressure situations
Experience taking a consultative approach to problem solving and positioning solutions
Excellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiences
Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
Relentless curiosity and a commitment to excellence
Legally eligible to work in Germany on an ongoing basis.
Fluency in English and German is required.
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
DE Base Salary Pay Range
€ 82,500 - € 107,500 EUR