Senior Solutions Consultant
Your Opportunity:
Are you ready to take ownership of high-value technical evaluations for new enterprise prospects across some of the world's most recognizable brands? Join New Relic as a Senior Solutions Consultant, where you will leverage your unique blend of technical expertise, commercial acumen, and customer-centricity to acquire new logos and drive market expansion across our DACH and Eastern Europe (EE) markets.
In this role, you won't just be ticking boxes; you will be the absolute owner of the technical 'win' for net-new clients. Partnering closely with our Enterprise Account Executives, you will guide technical sales strategies, displace legacy competitors, and establish deep, trusted relationships with prospective enterprise accounts. You will have the autonomy to run with your insights, serving as a critical bridge between complex prospective customer environments and our internal Product and Engineering teams to directly influence the evolution of our market-leading Intelligent Observability platform.
What You'll Do:
Secure the Technical Win: Partner closely with Sales teams to drive new logo acquisition, winning net-new business and establishing our initial Annual Consumption Revenue (ACR) footprint in strategic prospective accounts.
Consult & Architect: Lead technical discovery sessions, deliver tailored Proof of Value (PoV/PoC) presentations, conduct structured architectural workshops, and craft compelling responses to RFX/RFIs to outmaneuver competitors.
Establish Trusted Partnerships: Deeply understand prospective customers' business objectives and technical landscapes to build long-term relationships, helping them eliminate digital experience disruptions from Day 1 and realize maximum platform value.
Evangelize Innovation: Actively champion new product capabilities to greenfield prospects while channeling structured field feedback from new buyer interactions directly to New Relic Product Managers and Engineering leads to fuel future platform evolution.
Collaborate Cross-Functionally: Expand the team’s operational reach by collaborating seamlessly with Solution Architects, Partner teams, and Customer Success colleagues to navigate complex enterprise acquisition cycles.
This Role Requires:
Enterprise Pre-Sales Mastery: A proven track record of leading and managing large, complex pre-sales engagements focused on new logo acquisition for enterprise-level organizations.
Modern Cloud Expertise: Hands-on familiarity with native cloud technologies, including Kubernetes, containers, microservices, SRE practices, DevOps, and continuous integration/continuous deployment (CI/CD) pipelines.
Full-Stack Technological Breadth: A foundational understanding that spans modern enterprise layers, from user experience and cloud applications to infrastructure, networks, data, and security.
Data-Driven Consulting: A strong grasp of how telemetry, insight, and data enable better decision-making within prospective global organizations.
Superb Stakeholder Management: Exceptional communication skills with the ability to engage, influence, and build credibility with both prospective engineering teams and C-suite stakeholders.
Language Fluency: Professional proficiency (written and spoken) in both German and English to support the DACH and EE region effectively.
Bonus Points:
Observability Background: Previous experience working with performance monitoring tools across infrastructure, application (APM), network, or digital experience monitoring (DEM) in competitive deal cycles.
Mobile Architecture Knowledge: Familiarity with mobile device platforms and architectures across iOS and Android ecosystems.
Academic Foundation: A Bachelor’s degree in Computer Science, Engineering, or an equivalent technical field.
Location: Based in or around Munich, Germany.
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