Senior Scrum Master

Goodsservices · Mexico-Remote · Other

Posted 2026-11-12

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Goods & Services is looking for a Senior Scrum Master with expertise in Agile team facilitation, sprint management, and delivery coordination within regulated medical device software environments. Skilled in removing impediments, managing risks and dependencies, driving team accountability, and ensuring alignment with Definition of Ready, Definition of Done, and release documentation requirements while supporting continuous improvement and delivery excellence.

What you’ll need:

Working knowledge of Polarion or an equivalent requirements and traceability tool, plus Smartsheet

Working knowledge of Design History File content and verification and validation artifacts, beyond general awareness of Design Controls

Working knowledge of the regulatory standards and guidances that govern medical device software and quality systems

Working knowledge of medical device risk management artifacts, including Design Failure Mode and Effects Analysis, System Hazard Analysis, and Risk Management Control, with the ability to recognize when they impact a release

Working knowledge of Design Verification activities and the evidence needed to support release readiness

Experience defining and reporting on Key Performance Indicators used for release and delivery

Experience running Risks, Assumptions, Issues, and Dependencies tracking as a program discipline, not just contributing to it

Experience participating in internal audits, external audits, and corrective and preventive action activities

Experience on a mobile (iOS or Android) or cloud platform product team in a regulated environment

Experience partnering with a Release Manager on documentation readiness tied to team deliverables

Expert in Definition of Done and Definition of Ready at the team level, including facilitating their creation, refinement, and enforcement

Nice to have:

Scrum Master certification (Certified Scrum Master, Professional Scrum Master, or Scaled Agile Framework Scrum Master)

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