Senior Product Owner
About the Role
We're looking for a Senior Product Owner to join our growing team. In this role, you'll be responsible for managing the overall optimization of the product through the development of strategy, prioritization of work, communication of KPIs and results, development of technical requirements, and the successful execution of optimized flows that improve customer metrics and conversions. This role mentors others in product-related functions, consistently delivers products and solutions that delight customers, meet or exceed business expectations, and are delivered on time and within budget, and acts as a Subject Matter Expert by demonstrating product functionality to internal and external groups as needed.
What You’ll Do
Effectively gathering and managing requirements for technical projects.
Demonstrating leadership and effective communication in a matrixed organization.
Monitoring ongoing performance and usage of features and acts as the SME for questions, concerns, and suggestions on assigned products.
Advocating for quality solutions that meet or exceed defined customer expectations.
Performing reviews with key internal teams and commercial customers throughout the product lifecycle to ensure alignment on solution needs and product discovery/definition.
Developing strong relationships with all development, internal groups, and customers in order to ensure timely and effective delivery of software features and defect resolution.
Influences cross-functional teams without formal authority.
Ensures that the product features support the company’s overall strategy and goals.
What You’ll Need
Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience.
7+ years of related experience and/or training working as a Business Analyst, Project Manager, or Product Owner in healthcare technology.
Proven experience working in Agile development environments, collaborating with cross-functional teams.
Demonstrated ability to influence without authority across functions.
Strong technical writing skills with the ability to translate complex concepts into clear documentation.
Proven track record of leading multiple concurrent initiatives and driving them to completion.
Nice to Have
Hands-on experience with provider-side workflows, such as medical billing, claims submission and management, denials and rejections, remittance and payment posting, eligibility verification, prior authorization, patient scheduling, and front-office or provider office management.
Experience working with practice management systems, EHRs, or revenue cycle management (RCM) platforms.
Familiarity with healthcare clearinghouse operations and standard healthcare transactions (e.g., X12 837/835/270/271).
Prior experience working directly in or alongside provider practices, billing companies, or other provider-facing organizations, such as in a billing, practice administration, or customer-facing role.
Pragmatic Institute certifications.
Travel Requirements
This role requires up to 25% travel, which may include client meetings, team gatherings, or company events.
Travel will typically be scheduled in advance and supported by the company.
Pay Transparency
Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate’s qualifications, relevant experience, and internal equity.
Office Ally Pay Transparency
$115,000—$125,000 USD