Security Operations Analyst

About the Role

The Security Operations Analyst serves as the first line of defense for Office Ally's security program, monitoring and triaging alerts across a broad set of security platforms spanning SIEM, endpoint detection and response, identity, email security, and data protection. This is a hands-on role with real ownership: you'll close incidents, investigate anomalies, and help build the runbooks and detection logic that make the next response faster.

This role works closely with the security engineering team, cloud infrastructure, and IT operations to investigate threats, coordinate response actions, and maintain the audit trail required by our applicable regulatory and compliance obligations.

What You’ll Do

Incident Triage & Response

Monitor and triage security incidents across our environment - assessing severity, investigating context, and closing or escalating with clear, complete documentation

Investigate Endpoint alerts: review device timelines, process trees, and file events; initiate live response sessions when needed

Analyze Internal alerts - risky OAuth applications, unusual download activity, shadow IT, and policy violations

Manage Security investigations - correlate log data, track User Behavior Analytics alerts, and coordinate vulnerability findings through triage and remediation

Track and document all incidents in tickets, maintaining complete investigative records that serve as audit evidence and support post-incident review

Email & Collaboration Security

Triage - phishing, malicious attachments, BEC attempts, and user-reported messages

Review email threat investigation findings and coordinate remediation actions including message recall, sender block, and user notification

Monitor chat and file share activity for anomalous sharing behavior, external collaboration risks, and DLP policy hits

Threat Detection & Hunting

Run advanced hunting queries (KQL) to investigate indicators of compromise and identify threats not surfaced by automated rules

Perform log analysis across sign-in logs, MDE device events, email transport logs, and cloud activity logs

Use Identity logs to investigate on-premises login anomalies - lateral movement indicators, Kerberos abuse, and unusual authentication patterns

Identify patterns of false positives and contribute to tuning requests and suppression logic for high-volume alert sources

Identity & Access Monitoring

Review sign-in logs and Conditional Access policy results to identify compromised accounts, token abuse, MFA gaps, and authentication anomalies

Support identity-related incidents including AD lockout investigation, account compromise response, and offboarding verification

Verify Intune device compliance state during investigations - flag unmanaged or non-compliant devices involved in security events

Identify accounts with stale sessions, unrevoked tokens, or privilege inconsistencies and escalate for remediation

Data Protection & Compliance

Respond to DLP incidents across mail and file share, coordinating with data owners on sensitive data policy violations

Support compliance program activities including control evidence collection, audit log review, and documentation of security control operation

Flag potential data exposure events and escalate to security engineering with complete investigative context

Documentation & Process Improvement

Write and maintain SOC runbooks and incident response procedures, keeping documentation current as the environment evolves

Contribute to playbook improvements and false-positive suppression logic based on real triage experience

Maintain accurate ticket incident records that support compliance audit trails and post-incident review

What You’ll Need

Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent experience or relevant industry certifications

2+ years in a SOC, IT security, or incident response role

Working knowledge of Microsoft Sentinel and the Microsoft Defender suite (MDE, MCAS, Defender for Identity, Defender for Office 365)

Ability to read and write KQL - comfortable building hunting queries and modifying analytics rules

Understanding of Active Directory and Entra ID fundamentals: sign-in flows, token lifetimes, Conditional Access, and MFA

Familiarity with email-based threat investigation - phishing triage, header analysis, and safe/unsafe sender management

Working knowledge of SOC 2, HIPAA, or HITRUST requirements and the role security operations plays in maintaining compliance

Clear written communication - your incident notes are part of the compliance audit trail

Ability to manage competing priorities in a fast-moving alert environment without losing investigative rigor

Nice to Have

Rapid7 InsightIDR experience - LEQL queries, investigation dashboards, UBA alert triage

Exposure to Palo Alto or similar NGFW log analysis

Familiarity with Microsoft Intune device compliance and endpoint management concepts

CompTIA Security+, SC-200 (Microsoft Security Operations Analyst), or equivalent certification

Experience with PowerShell for basic automation, log parsing, and remediation scripting

Prior experience supporting SOC 2 Type II, HITRUST, or HIPAA audit evidence collection

Healthcare, SaaS, or regulated industry background

Experience working in Jira for incident tracking and workflow management

Travel Requirements

This role requires up to 5% travel, which may include client meetings, team gatherings, or company events.

Travel will typically be scheduled in advance and supported by the company.

Pay Transparency

Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate’s qualifications, relevant experience, and internal equity.

Office Ally Pay Transparency

$90,000—$100,000 USD