Senior FP&A Manager, Sales

Senior Sales Finance Manager

PagerDuty | Strategic Finance

About the Team

Strategic Finance provides the analytical rigor and data-driven insight that drives decisions across PagerDuty. The team's purpose is to help PagerDuty develop and achieve its short and long-term financial goals, and to inform, articulate, and shape the company's growth trajectory - from how we forecast the business to how we tell that story internally and externally.

About the Role

PagerDuty is looking for a Senior Manager to serve as the primary finance business partner for our go-to-market organization. You will own the analytical backbone of how we plan, forecast, and measure our sales engine - this includes ARR and revenue forecasting, expense management, variance analysis and headcount planning.

This is a high-visibility role. Your work will directly inform CRO and CFO decision-making, quarterly guidance inputs, and board-level reporting. We are looking for someone who is highly analytical and strategic, and who can move seamlessly between the granular details of a forecast model and the big-picture "so what" for leadership. We are actively building an AI-first finance function and expect this role to lead by example and modernize how work gets done.

What You'll Do

Act as a strategic partner to the sales leadership team. Leverage deep financial knowledge to provide expert guidance, actionable insights, and recommendations on financial strategy, investments, and resource allocation to support company growth.

Own the GTM operating model. Build and maintain pipeline, retention and ARR forecasts; drive weekly forecast cadence with sales leadership and reconcile bottoms-up views against top-down targets. Pressure test gross and net retention assumptions through cohort analysis and renewal pipeline health. Translate ARR forecasts into revenue forecasts using a revenue waterfall.

Drive annual planning cycles. Lead the sales finance workstream in annual planning and quarterly forecasting, including S&M expense-to-revenue targets, productivity assumptions, and scenario modeling.

Own expense management. Provide variance analysis for the sales organization, highlighting risks and opportunities.

Support Sales Compensation. Partner with Sales Operations, Revenue Operations and Accounting to manage headcount, capacity planning and commission design, aligning to the broader go-to-market strategy.

Elevate tooling. Build durable, self-serve reporting (dashboards, models and AI-assisted workflows) that reduce manual cycles and raise the altitude of the team's work.

Communicate at executive level. Prepare crisp analyses and materials for the CRO, CFO, CEO, and Board; translate complex data into clear decisions.

What We're Looking For

6–10+ years of progressive finance experience, with at least 3 years in FP&A or sales/GTM finance at a SaaS or subscription software company; public-company experience strongly preferred

Strong financial modeling skills

Strong SQL skills; comfortable pulling and validating your own data

Deep fluency in SaaS metrics

Experience with pricing/packaging transitions, consumption models, or usage-based revenue a strong plus

Solid grounding in core accounting concepts and revenue waterfall mechanics

Demonstrated experience partnering cross-functionally

Strong executive presence - comfortable challenging assumptions while maintaining trusted relationships

Meticulous attention to detail

Ability to lead projects and provide clear guidance to others

Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment

Ability to work independently and collaborate as part of a team

AI fluency using Claude to improve how Finance works, not just what Finance produces

Familiarity with an EPM tool such as Anaplan or Pigment

Experience using Salesforce to understand opportunities, accounts and customers

Familiarity with Zuora and Zuora Revenue is a plus

BA/BS in Finance, Economics, or related field; MBA/CFA a plus

Why This Role

You'll have direct exposure to how PagerDuty plans, forecasts, and reports on the business - with a seat at the table for decisions that shape the GTM function with a direct line to the CRO and Sales leadership. This is a role for someone who wants ownership, takes action and has a clear point of view on the business.

The base salary range for this position is 131,000 - 220,000 USD. This role may also be eligible for bonus, commission, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.