Revenue Operations

THE ROLE:

We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF.

This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.

WHAT YOU’LL WORK ON:

- Own the inbound lead routing process, partnering with Marketing to ensure proper attribution

- Run territory management and strategy for geo-based decision-making

- Support and strategize on every aspect of revenue operations in your territory

- Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting

- Provide input and strategy on comp-based decisions and benchmarking

- Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem

- Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team

- Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility

- Monitor deal progression and hold reps accountable for CRM hygiene and accuracy

- Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed

- Own the closed-won process from signature through handoff to post-sale

- Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions

YOU MAY BE A FIT IF:

- You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization

- You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk

- You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene

- You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance

- You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems

- You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter

- You’ve earned trust with a sales team by making their lives easier while holding them accountable to process

- You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice

- You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard

- You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations

- You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance

- You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself