Residential & Consumer Underwriter

What to Expect as a Residential & Consumer Underwriter:

The Residential & Consumer Underwriter is responsible for analyzing, underwriting, and making credit recommendations on consumer and residential mortgage loan requests in accordance with bank policy, regulatory requirements, and risk management standards. This position evaluates borrowers' creditworthiness, repayment capacity, collateral adequacy, and overall risk profile while ensuring compliance with lending guidelines and applicable regulations.

What You’ll Contribute in This Role:

Consumer Lending

Underwrite consumer loan requests, including but not limited to:

Personal loans

Auto loans

HELOCs and PLOCs

Cash-secured loans

Other consumer credit products

Review credit reports, income verification, debt obligations, and repayment capacity.

Calculate debt-to-income (DTI) and other underwriting metrics.

Structure loans and identify policy exceptions with supporting rationale.

Residential Mortgage Underwriting

Underwrite:

Portfolio mortgage loans

Construction-to-permanent loans

Analyze tax returns, W-2s, bank statements, and asset documentation.

Review appraisals, title reports, insurance, and collateral documentation.

Calculate LTV, DTI, residual income, and other qualifying ratios.

Apply portfolio underwriting and manually underwrite large and/or complex residential loans involving multiple collateral properties and borrowers with complex, sophisticated, and/or unique financials

Credit Risk Management

Assess borrower willingness and ability to repay.

Evaluate collateral adequacy and marketability.

Identify fraud indicators, credit weaknesses, and emerging risks.

Recommend approval, denial, or approval with conditions.

Compliance & Documentation

Ensure compliance with:

TILA

RESPA

HMDA

Fair Lending

ATR/QM requirements

Internal credit policy

Maintain complete loan files and documentation.

Communicate approval conditions and documentation deficiencies.

Collaboration

Partner with:

Loan Officers

Mortgage Originators

Credit Administration

Loan Operations

Appraisers

Closing Agents

Participate in loan committee discussions as needed.

Champion Our Mission, Protect What Matters

• Embody a commitment to environmental, social, economic, and racial justice.

• Apply curiosity and interest in our core values and pursue education related to sustainability practices.

• Be willing to pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.

• Recognize the importance of protecting the organization and our customers.

• Question suspicious activity and stay in close collaboration with our Compliance department to ensure proper investigation and processing of potentially fraudulent activity.

• Stay informed on legal context and regulatory requirements and prioritize completing all web-based compliance and IT training.

What You’ll Leverage in this Role:

Education and Experience

Bachelor’s degree required, preferably in Finance, Accounting, Business, Economics, or related field

3-7 years of consumer and/or residential mortgage underwriting experience

Experience with conventional and portfolio mortgage underwriting.

Community banking experience preferred.

Entrepreneurial Self-Starter Mentality - You take charge of your work product and take pride in delivering consistently great and measurable results. You are an analytical thinker, possess the ability to complete assignments with little oversight and balance self-sufficiency with the understanding when to ask questions. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance.

Organization & Efficiency- You manage your time like a pro and stay focused under pressure, You love a good system but also adapt to changing routines. You exhibit exceptional attention to detail while also maintaining the ability to see the big picture. You multitask with ease and continuously seek efficiencies to your process.

Master Communicator - Whether it’s in-person, on camera, phone, or chat — you communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with stakeholders at all levels of the organization. Additionally, you are able to tactfully and eloquently defend your recommendations and build strong internal and external relationships that help you excel in your role.

Banking & Fintech Acumen- You are highly educated in financial products and services, applicable regulations and laws related to credit and underwriting. You possess an excellent ability to read, understand and spread financial documents and reports.

Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product. You have strong mathematical skills, possess strong proven Microsoft Excel skills, and are familiar or are willing to become familiar with Power BI.

Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know what it takes to operate as a part of a larger team and cherish opportunities to contribute to the big picture. You’re dependable, communicate clearly and always happy to lend a hand where needed.

What to expect from your physical environment

Remote role.

Sustained standing and sitting.

Frequent communication (speaking and listening) in person, via email, text, phone or video chat.

Frequent use of PC, including typing or sustained attention to monitor.

Occasional lifting of basic office files or equipment up to 20 lbs.