Registered Nurse Team Lead

Opportunity

Join us in one of our most critical clinician roles, inspiring behavior change and motivating members to adopt new behaviors and improve their health. As an RN at Twin you make a difference in people's lives every day by providing clinical guidance, support, education, and encouragement to empower your members seeking to prevent and reverse chronic metabolic diseases and improve their overall health.

The RN Team Lead role is a great fit for you if you have experience managing operational initiatives, driving or supervising teams and their work, delivering on results and building rapport with departmental partners. You are also highly motivated, energetic, and focused on  enhancing the quality of healthcare. You have demonstrated the ability to work collaboratively with an interdisciplinary care team in the adoption of new technologies to coordinate care, engage in shared decision making, and achieve successful clinical outcomes. You are comfortable leveraging data in observing trends and developing corrective action plans to facilitate the transformation of member lives.

Join Us                                                                                                                                                                                                                                                                                                                                                            This is an exciting role for a Registered Nurse with a diverse healthcare systems background. Join us to use your finely-tuned skills providing patient care and overseeing team successes in accomplishing outcomes. You will also support a dynamic care team in identifying member goals, health priorities and learning opportunities. This will include acting independently to determine methods and procedures on new or special assignments, collaborating with partners and teams, while leading and overseeing direct reports. Other skill set considerations include ability to work efficiently and with competing priorities, comfort with technology and data, as well as employing knowledge of care management principles.

This role will report to nurse management and work within a team structure. A successful candidate for this role will be curious, collaborative and adaptable to member journey and team needs. You will be excited to jump into a day that may look a bit different than the day before, while making improvements along the way and building upon your highly-valued skill set.

Responsibilities

Responsible for daily operations of direct reports while providing limited, clinical care duties

Addresses clinical and administrative concerns such as troubleshooting and issue resolution, ensuring staff coverage and gathering feedback on care delivery systems to ensure safety, compliance, accuracy and standardization

Achieves and upholds Twin service care goals, standards of clinical practice and outcomes, which includes monitoring and managing team performance, meeting SLAs and targets

Guides development, organization and communication of nursing/team policies and procedures

Supports recruitment, training and mentoring of a US-based team

Manages achievement of KPI goals for team and Twin Service outcomes

Aligns and collaborates with cross-functional team leads, and serves as team representative and/or subject matter expert on initiatives and projects

Works with teams to collect data, insights and front-line feedback to help inform decisions

Promotes member self-care management by utilizing clinical judgment, data analysis and critical thinking skills

Prioritizes and manages individual members along the Twin journey by monitoring health condition reversal trends, conducting lab reviews, supporting medication management

Collaborates closely with team colleagues including nurses, health coaches, providers, and operations teams to drive a seamless experience for members

Provides timely responses and feedback to colleagues regarding member care, escalations and issue resolution

Organizes accurate records and maintains confidentiality according to federal law and Twin policies

Generates and analyzes reports as needed for management, identifying trends, anomalies and areas of concerns

Participates in on-going education and performance improvement activities

Additional duties as assigned

Qualifications

Currently active and unencumbered RN license

Minimum 5 years of direct patient care nursing experience, including 3 years in leadership role (i.e. unit or clinic supervisor, charge nurse, preceptor, other management area).

Required, BSN from accredited school of nursing

Comfort and enthusiasm for adopting the latest technologies and integrating data and technical outputs in patient care

Demonstrated ability to manage large caseloads and effectively work in a fast paced environment

Proficient with simultaneously navigating the internet and multi-tasking with multiple electronic documentation systems and business tools (Google, Slack, etc.)

Comfort with ambiguity and change

Self-motivated and results-focused

Quick learner who integrates new knowledge

Organized and detail-oriented

Ability to handle competing demands with diplomacy and enthusiasm

Ability to work collaboratively with clinical infrastructure and hierarchies

Excellent time management and ability to prioritize work assignments

Passion for Twin’s purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases

Compensation and Benefits

The compensation range for this position is $90,000-$112,000 annually.

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

A competitive compensation package in line with leading technology companies

A remote and accomplished global team

Opportunity for equity participation

Unlimited vacation with manager approval

16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents

100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options

401k retirement savings plan

Salary range for US jobs

US Salary Range

$90,000—$110,000 USD