Project Manager - Network infrastructure

Project /Practice Management

• With limited direction manages the day-to-day operational and tactical aspects of small to medium scale projects.

• Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction.

• Minimizes our exposure and risk across all projects assigned.

• Manages scope and mitigates risk across all projects.

Project Accounting

• Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects under his/her direction.

• Integrates financial data for all projects.

• Compares financial data for practice to that of other practices and seeks ways to maximize revenue.

• Analyzes profitability, revenue, margins, bill rates and utilization on all projects assigned.

• Addresses escalated billing issues when they arise.

CAREER PATH CORE COMPETENCIES

Financial Management

• Creates budgets manages to and achieves revenue goals set for projects.

• Accurately forecasts revenue, profitability, margins, bill rates and utilization across all assigned projects.

• Sets expectations upward regarding revenue and profitability projections.

Business Development

• Identifies partnership opportunities and capitalizes on "add-on" sales opportunities across projects.

• Achieves "add on" revenue goals.

• Works in conjunction with our sales team to follow up on sales leads within practice.

• Grows long-term relationships with clients and capitalizes on equity and partnership opportunities.

Communication

• Serves as key participant in team and client meetings.

• Raises our visibility through involvement in local industry organizations.

• Confronts issues openly and quickly.

• Effectively communicates relevant project/practice information to superiors and peers in other practices.

• Tactfully communicates sensitive information.

• Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.

Technical Understanding

• Assists in the evaluation and redesign of practice offerings.

• Maintains knowledge and understanding of all relevant networking technology areas.

• Possesses a thorough understanding of our service offerings, technical preferences, and technical direction.

PROFESSIONAL QUALITIES

Leadership

• Provides leadership and direction to all project stakeholders.

• Pursues excellence in all aspects of business.

• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.

• Builds expert knowledge in our industry and conveys knowledge to others.

Teamwork

• Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.

• Helps to determine new, creative ways to employ teams on projects and distribute responsibilities.

• Works across practice to share lessons learned and best practices.

Client Management

• Manages day-to-day client interaction and expectations for multiple or large-scale projects.

• Anticipates clients’ needs and proposes alternative business solutions.

• Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships.

• Possesses a knowledge base of each client's business, organization and objectives.

ORGANIZATIONAL RESPONSIBILITIES

Internal Operations

• Easily recognizes areas for internal improvement and develops plans for implementation.

• Complies with and enforces standard policies and procedures.

Education and experience

• BA/BS degree with 0-4 years of related experience preferred.

• PMI CAPM certification preferred or other professional project certification.

• Cisco CSE or other networking training or experience preferred.

• ITIL Foundation or Six Sigma a plus.

Skills

• Proficient at use personal computers.

• Intermediate level of knowledge required on MS Office products, including but not limited to Outlook , Excel, Word, PowerPoint, Visio, MS Project.

• Project Management Information Systems, (PMIS a.k.a Quickbase, MS Access, Sharepoint), develop design and support applications within the PMIS system.

• Excellent communication skills both written and verbal.

• Prepare and perform customer and or management presentations.