Project Manager

Greenhouse is looking for a Project Manager to join our team!

Greenhouse is looking for a Project Manager to join our Professional Services team! Our Project Managers lead Greenhouse implementations for Enterprise customers, owning complex projects with several workstreams from kickoff through go-live. You'll oversee the work of Implementation, Strategic, and Technical Consultants on solution design, integrations, data migration, and custom development. You'll also decide project scope, timelines, and delivery approach, so every customer sees value fast and the project lands on time and on budget. Professional Services is beating its targets, and demand keeps growing. You'll join at a moment when your work directly shapes how quickly our largest customers succeed with Greenhouse.

Who will love this job

An orchestrator – you love keeping several moving workstreams in sync and making sure every stakeholder knows what's next and why

A trusted advisor – you earn customers' confidence quickly, have the hard conversations early and leave them glad they picked Greenhouse

A risk spotter – you see dependencies and blockers coming, raise them and solve them before they turn into delays

A builder – you're energized by a lean, fast-growing team where your ideas for better processes actually get used

What you’ll do

Lead end-to-end delivery of complex Enterprise Greenhouse implementations with multiple workstreams, often running several projects at once

Oversee the work of project team members across software implementation, solution design, integrations, data migration, and custom development to keep delivery on track

Use independent judgment to set project scope, timelines, and delivery methodology for each engagement

Build and maintain project charters, project plans, RACIs, and risk, issue, and dependency trackers

Manage scope and change requests against SOWs, keeping projects on time and on or under budget

Track customer sentiment throughout the engagement and raise risks early to protect satisfaction and NPS

Collaborate with Greenhouse Success teams for smooth handoffs and long-term customer adoption

Help refine Professional Services project management tools, templates, and processes as the team grows

Additional projects and responsibilities as business needs require

You should have

3–5 years of customer-facing project management experience

Experience leading technical integrations and/or large-scale software implementations

Experience delivering SaaS implementations for Enterprise customers

A track record of strong customer sentiment and high NPS, with projects delivered on time and on or under budget

Working knowledge of project management principles and tools: project plans, risk management, SOWs, scope and change management, resource management, dependency planning, project charters, and RACI

Strong verbal and written communication skills, including leading customer-facing meetings with stakeholders at every level

Ability to work CST or EST business hours, with flexibility to support EMEA customers as needed

PMP or another project management certification, a plus

Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here.

The national pay range for this role is $95,800 - $125,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 14 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO).

The anticipated closing date for this role is October 31st, 2026.

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