Product Manager, AI Applications

Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:

Creating custom AI applications that will impact millions of citizens

Generating high-quality training data for national LLMs

Upskilling and advisory services to spread the impact of AI

We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions for government and government-backed customers across the Middle East. The ideal candidate has deep experience building AI/ML applications, thinks strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds, and has a strong understanding of software engineering principles and practices. You will own large AI projects end to end, working directly with customers and leading a cross-functional team of engineers, MLEs, and operators to deliver solutions that drive meaningful impact for our customers and significant revenue for our business.

You will:

Lead design workshops with clients to define custom AI solutions

Scope new AI application use cases across government entities, and turn them into a clear roadmap, phasing, and success metrics

Build MVPs and demos to validate ideas quickly, and take the best of them to production

Lead cross-functional development with diverse stakeholders (Engineering, MLE, Operations, and Go-to-Market)

Engage consistently with end users to gather feedback and ensure we are prioritizing effectively

Scope model evaluation sets and performance requirements, review results, and iterate on the solution

Stay up to date with the latest research in applied AI and training custom LLMs

Give regular progress updates to the client and Global Public Sector leadership

Ideally, you’d have:

4+ years of experience building products, including 1–2+ years building AI-powered products in production

Strong technical background (STEM degree) and/or experience building technical software products

Hands-on experience with LLMs and applied AI, and a strong understanding of generative AI in enterprise settings

Sharp product sense and customer instinct: the conviction to take a position and defend it, and the judgment to change it when the evidence says so

Comfort with client-facing work and the pace and ambiguity of a forward-deployed team

Experience with vibe coding tools (e.g., Replit, Lovable, Bolt) and design tools (e.g., Figma, Canva, Miro)

Exceptional leadership, presentation, and communication skills, with the ability to influence cross-functional teams

Nice to haves:

Proficiency in Arabic, both written and spoken

Coding experience (Python)

Prior experience as a founder, founding engineer, or forward-deployed PM

Experience working with government or GCC customers