Physical Security Architect
New Era Technology offers:
· Full Benefits
· Medical
· Dental
· Vision
· 401K match
· 28 PTO Days including company holidays
SUMMARY:
The Physical Security Architect is a hands-on subject matter expert on physical security design, covering access control, video surveillance, intrusion detection, and intercom systems. This role works directly with project teams, Solutions and Design engineers, Sales, manufacturer partners, and customer stakeholders to validate designs, review scope, and support projects through execution.
Walgreens is the initial focus for this role, given the size of the account and its ongoing physical security needs. The Physical Security Architect will also support other strategic enterprise customers over time. This role helps build deeper bench strength on Walgreens physical security standards and design expectations so that account knowledge is documented and shared across the team rather than held by one person.
PRIMARY DUTIES:
Design Support and Validation
Conduct site assessments, construction reviews, and design coordination meetings for active physical security projects.
Review and validate project scope, system requirements, and bills of materials against customer
Provide technical guidance on access control, video surveillance, intrusion detection, intercom, and integrated security systems.
Support development of reference designs, configuration standards, and deployment
Walgreens Program Support
Serve as a technical resource for Walgreens’ physical security standards, design expectations, and site
Support knowledge transfer so Walgreens specific technical knowledge is documented and shared across the physical security team.
Review Walgreens project deliverables and support proactive communication on design questions, open issues, and escalations.
Coordinate with manufacturer partners on platform requirements used on the account, including
Project Support and Escalation
Support project managers, project coordinators, and implementation teams throughout the project
Review network architectures, device configurations, communication paths, and integration
Act as a liaison between project teams and manufacturer technical resources on hardware, firmware, or integration issues.
Support troubleshooting and escalation handling technical issues on active
Testing and Technical Evaluation
Use New Era's physical security lab to test new products, validate designs, and troubleshoot field
Evaluate new products, platforms, and integrations for use in customer
Run test plans and document results to support design
Standards and Documentation
Support the development and maintenance of configuration standards, implementation guides, and design templates.
Capture deployment feedback and lessons learned and share them with the broader physical security
Maintain client specific technical documentation, including Walgreens design standards and site
Technical Writing and Customer Communication
Prepare assessment reports, technical findings, and design recommendations for internal and customer
Develop customer facing documentation that explains technical concepts clearly to non-technical
Present technical reviews, design updates, and project status to customers and internal stakeholders as
REQUIRED EDUCATION:
Bachelor's degree in information technology, security management, engineering, computer science, or a related field, or equivalent work experience.
5 or more years of experience in physical security technologies, systems integration, or security
Experience designing, implementing, or supporting enterprise access control, video surveillance, and intrusion detection systems.
Experience coordinating technical work across project teams, manufacturers, and customer
Experience conducting technical assessments, design validation, and
Experience preparing technical documentation, reports, and
Core Competencies:
Physical security technical expertise
Design validation and quality review
Troubleshooting and issue resolution
Manufacturer and partner coordination
Technical documentation and reporting
Communication with technical and non-technical audiences
Attention to detail
Ownership of assigned accounts and projects
QUALIFICATIONS:
Experience supporting large enterprise retail security programs, such as Walgreens or similar
Experience with platforms such as Genetec or comparable access control and video management
Industry certifications from major security
Experience developing technical standards or design documentation for enterprise
EXPERIENCE: 5 or more years of experience in physical security technologies, systems integration, or security consulting
LANGUAGE SKILLS: English
PHYSICAL DEMANDS:
Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
WORK ENVIRONMENT:
This role works in a hybrid environment, including home offices, customer sites, New Era facilities, and the physical security lab. The role requires frequent coordination with Sales, Solutions, the Project Management Office (PMO), the Project Coordination Office (PCO), Operations, field teams, manufacturers, and customer stakeholders.
Availability to support active project issues and time sensitive customer requests is required
EXPECTED HOURS OF WORK: Monday – Friday 8am – 5pm. May vary due to project assignment.
TRAVEL: Travel is expected to run up to 25 percent, depending on active projects and customer needs.
QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EEO/AA Statement
New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.
In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Below is the pay range of this position for considered candidates based on qualifications and experience.
Pay Range
$105,000—$110,000 USD